Learning, education, and training becomes more and more internationalized. As examples, study programs are exported across borders, curricula are harmonized across Europe, learners work in globally distributed groups. However, the quality of educational offers differs dramatically. In this paper, an approach to manage quality for globally…

The "Setting the scene" deliverable of the QMPP project (www.qmpp.net) has been authored by Mr. Ari-Matti Auvinen (HCI Productions Oy) and many QMPP project partners. In addition to the definition of the scope of the project, it includes also a good list of references to the literature of user-generated content as well as good web links…

Publications managers agree that no phase of the publication process is the same with desktop publishing. The new technology means publications managers must find new ways to cope with the accompanying situations. Managing client relations, resources, and data entry are discussed. (MLW)

This deliverable identifies key approaches for quality management in peer production by benchmarking peer production practices and processes in other areas. (Contains 29 footnotes, 13 figures and 2 tables.)[This report has been authored with contributions of: Kaisa Honkonen-Ratinen, Matti Auvinen, David Riley, Jose Pinzon, Thomas Fischer, Thomas…

Each year an estimated 5 million Americans pursue education or training through what is known as distance education. Distance education, which is also known as distance study, e-learning online education, correspondence study, home study, independent study, and other various terms, has existed in America for more than a century. Yet, few teachers,…

Open Source Software (OSS) has introduced a new dimension in software community. As the development and use of OSS becomes prominent, the question of its integration in education arises. In this paper, the following practices fundamental to projects and processes in software engineering are examined from an OSS perspective: project management;…

This article explores the perennial tension between the demands of management for quality projects that can be used to attract new markets and students and the traditional scholarly approach to learning. Universities are unique environments compared to industry settings. They are unique in that the responsibility for the quality of the teaching…

A former superintendent explains the value of teamwork for solving problems involving bus passes, budgets, and faculty attrition. His continuous-quality-improvement initiatives sparked creative impulses while underscoring the importance of redesigning work procedures and giving people the time and encouragement to be inventive. (MLH)

This booklet discusses issues to consider when using instructional media in higher education. Section 1 highlights quality control, discussing such key questions as how accountability and responsibility for creating instruction are determined and what the faculty's role is in determining how courses are to be adapted and delivered. Section 2…

The evolution of the Internet and World Wide Web are chronicled briefly, and the challenges and opportunities they offer for college campus planning are discussed. Three issues are discussed: how institutions can use these resources to further their aims of instruction, research, recruitment, public information, and financial strength; assurance…

Four essays discuss Internet use in schools and focuses on censorship of online information. Highlights include legal cases that may set a precedent for future litigation involving liability and electronic access; descriptions of two schools' experiences with online access; and advice from librarians, including a draft interpretation of the…

Institutional, national, and global pressures demand that universities address issues of quality in teaching and learning. The maintenance of existing courses and the imperative to offer new courses online necessitates the development of measures and guidelines that can inform instructional designers and academics. A number of quality guidelines…

This paper discusses regional accreditation, a common form of institutional quality assurance, noting its application to distance education. Six core academic values sustain regional accreditation: institutional autonomy; collegiality and shared governance; faculty intellectual and academic authority; the degree; general education; and site-based…

Describes the process created by the Accreditation Committee of the International Society for Technology in Education for developing and validating National Council for Accreditation of Teacher Education (NCATE) accreditation standards for computer/technology education degree and teacher certification programs. Included are selected data from…

Addresses the following obstacles faced by faculty and students in the use of World Wide Web-based support and instruction: multiple skill levels of students performing Web research; credibility of Web information; reliability of campus computer-network systems; inequality of access to student computing resources; and lack of understanding of…