For the past couple of decades, customer relationship management has been quietly establishing itself as the way everybody does business. Migrating to the education community only in the past five years or so, it has acquired a more genteel transcription of its acronym: constituent relationship management. However one decodes the letters, CRM is…

Developed by the Sperry Corporation, MAPPER is an interactive report processing system that uses simple English-language commands. The system is used by departments at the State University of New York at Albany to access institutional data. (MLF)

Presented is an overview of "Boxer," a multipurpose computational user-friendly medium, the focus of this special issue presenting research involving its use. With its roots in LOGO, the design of Boxer is described and an overview of the articles in the issue is given. (MDH)

Examines current use of computers by historians and teachers of history. Attempts to predict extent of their use in next decade. Focuses on the use of four types of computer programs: word processors; spreadsheets and statistical packages; database management programs; and simulations. States that the computer is a tool historians can use to make…

This paper describes the first-year results of Distributive Information Systems for Campuses (DISC), a project implemented in the Austin Independent School District (Texas). The goal was to increase the data access and information-generating capabilities of campuses by decentralizing data manipulation functions, while maintaining centralized data…

Articles by student affairs officers of The University of North Carolina focus on the theme of improving the quality of life for students during their time on campus. Programs, research, and thought being carried forward by student affairs professionals in North Carolina are noted. The 17 papers are as follows: (1) "A University System…