Quality control and assurance plays a fundamental role within higher education contexts. One means by which quality control can be performed is by mapping the course learning outcomes (CLOs) to the program learning outcomes (PLO). This paper describes a system by which this mapping process can be automated and validated. The proposed AI-based…

This article describes the development process of the Thai cultural knowledge graph, which facilitates a more precise and rapid comprehension of the culture and customs of Thailand. The construction process is as follows: First, data collection technologies and techniques were used to obtain text data from the Wikipedia encyclopedia about cultural…

This article explores the value of generative AI (genAI) tools for much-needed support for instructors in higher education in the realm of course design. Two authors detail their experiences partnering with two distinct tools, ChatGPT and Bard (now known as Gemini), for communication course development, emphasizing iterative collaboration with…

Discussion of information handling tools focuses on natural language processing and linguistically-based techniques that help improve retrieval performance. Topics include difficulties in information retrieval, including poor questions and ambiguous words; phrase detection; disambiguation; automatic categorization; entity extraction; concept…

Discusses information retrieval systems and the need to have them adapt to user needs, integrate information in any format, reveal patterns and trends in information, and answer questions. Topics include statistics and probability; natural language processing; intelligent agents; concept mapping; machine-aided indexing; text mining; filtering;…