The Whole Building Design Guide (WBDG) (www.wbdg.org) is the only Web-based portal providing government and industry practitioners with one-stop access to up-to-date information on a wide range of building-related guidance, criteria, and technology from a "whole buildings" perspective. The resource is a product of the National Institute of…

Some recommendations to encourage effective marketing of continuing education programs are presented, and the use of strategic planning to develop programs is discussed. A marketing management program is seen as necessary for adding depth, substance, and integrity to continuing education programs. (MLW)

Reviews the development of Grant MacEwan Community College's continuing education program from a centralized model to a still-evolving multidimensional decentralized model. Addresses the problems and benefits of the decentralized administrative model. (AYC)

Two studies at North Carolina State University illustrate ongoing efforts to assess the impact of extension programs. Also considered are two ways in which findings can be useful to program administrators. (CT)

Adapting the principles outlined in "In Search of Excellence: Lessons from America's Best Run Companies" (Thomas J. Peters and Robert H. Waterman, Jr.) to the operations of continuing education departments, this paper discusses eight rules for success and provides examples of their application. Rule One, "Bias for Action," emphasizes the…

Recommends, for the management of community college adult/continuing education programs, strategic planning to determine the unit's niche within the educational marketplace and interorganizational "coupling" as a means of cooperating with other organizations to foster innovation. Offers a case study of "coupling" at Allegany…

Higher education institutions are creating academic centers or institutes run for and by older adults, often retired professionals. The organizations are quasi-independent and organize their own programs. While they are usually attached to continuing education divisions, they are also seen as a community service. (MSE)

Describes the development and implementation of a continuing education program in art therapy for unemployed postsecondary art majors and others of similar background who want to enter this new field. Discusses administrative concerns, especially the program's incompatibility with other continuing education programs, and the program's eventual…

It is argued that, in France, the role and status of continuing education in the university are unstable and are not accommodated well by the university system. Although the universities serve the greater community and public good, the focus of continuing education is individual advancement and the relationship remains problematic. (MSE)

The author highlights significant trends in organizational dimensions of human resource development, including (1) the serious attention given to training by senior management and national policymakers, (2) accounting and measurement imperatives and (3) structural changes in the source of training. (Author/CH)

France's statutory requirements for continuing education and the University of Paris' solutions are described. Results of 10 years' experience as an autonomous system are discussed, including pros and cons of fiscal and program autonomy and problems presented by the university's increasing interest in the continuing education market. (Author/MSE)

Examines the historical roots of community services in community colleges. Offers suggestions for keeping community colleges on the frontier of the development of these institutions (e.g., bringing the program into the instructional mainstream, emphasizing program planning, encouraging instructional innovation.) (DMM)

An administrative change in faculty hiring in a continuing education department was assessed in five ways, concluding that the adult education program improved, the number of scheduled courses increased, students evaluated teachers more highly, anecdotal information and a commissioned survey showed policy changes, and a campus poll reflected…

Designed as a means of promoting research and exchanging results among the members of the Texas Association for Community Service and Continuing Education's (TACSCE's) Research Committee, this Research Annual provides a compilation of articles, abstracts, annotations, and book reviews. The volume contains: (1) "Perspective: The Role of Scholarship…

The adult education literature contains a considerable amount of research on and discussion of client service in the marketing process, management and staff roles in service- and product-oriented businesses, and the importance of client service and service quality to survival in the marketplace. By applying the principles of client-oriented…