Many social policy and education programs start from the assumption that people act in their best interest. But behavioral science shows that people often weigh intuition over reason, make inconsistent choices, and put off big decisions. The individuals and families who need services and the staff who provide them are no exception. From city…

The federal role in higher education has grown over the past two decades, and now a new administration has the opportunity to strengthen policies that support students and their colleges and universities. To help inform these decisions, the Urban Institute convened a bipartisan group of scholars and policy advisers to write a series of memos…

Improving the educational outcomes of economically disadvantaged children is a policy priority in the United States, and yet relatively little progress has been made in recent decades. Education reforms that aim to help economically disadvantaged students often focus on improving the quality with which grade-level material is taught, or the…

For most districts, budgeting has become a cost-cutting exercise designed to close the gap between revenues and expenses. During this process, decision makers inherently assume that existing operations are efficient and effective--an assumption that is rarely validated by facts. Cutting programs and services balances budgets but does not…

Paying for employee turnover costs, data storage, and multiple layers of benefits can be difficult for fiscally constrained institutions, especially as budget cuts and finance-limiting legislation abound in school districts across the country. Many traditional paper-based systems have been replaced with automated, software-based services, helping…

International development organizations increasingly use "participatory development" approaches to improve the effectiveness of their programs. Participatory frameworks are commonly limited in scope and funder-driven; these top-down approaches to participation have proven to be both ineffective, and at times, contradictory in their…

This article explores Kettle Moraine High School's experience of participating in the PISA-based test, known in the U.S. as the OECD Test for Schools. The high school is located on the western edge of Milwaukee. Starting with a trial run in 2012 that involved more than 100 U.S. schools, the OECD Test for Schools has been offered to individual…

An evaluation methodology based on problem-solving techniques which can be effective and efficient in defining and analyzing problems which impair program performance is described. The model provides a potentially unique cost/benefit methodology for estimating the potential worth of improving program performance. (Author/RL)

This article reports on productivity programs being undertaken by private sector organizations. One private sector case described here was based on identifying productivity problems and linking information/measurement systems with participative management efforts and could be adapted and applied to public sector organizations. (CT)

The Murphy Elementary School District in Phoenix, Arizona has cut food service costs and improved community relations by cooking and baking from "scratch" and utilizing the staff's ethnic cooking skills. (MLF)

Program theory can be used to improve programs and policies. This article describes a set of techniques for complicating and simplifying program theory, referred to as conceptual and action heuristics. Methods such as analyzing metaphors, clarifying concepts, mapping, component assessment, causal modeling, and decision analysis are discussed. (JAZ)

Describes the Instructional Quality Inventory (IQI) for formative evaluation of systematically developed instructional programs, its classification scheme for objectives and test items, and procedures for checking programs for adequacy, consistency and presentation. Accounts of two studies are given to support the usefulness of the IQI. (EAO)

The hidden dimensions of leadership and of the costs associated with the implementation of new information systems should be carefully considered. They can help determine the short- and long-term success of new systems.

Illustrates the importance of adopting a formal strategy for eliminating programs. Outlines a three-step procedure for identifying candidates for elimination, evaluating these programs, and implementing the decision. The procedure provides community service agencies with guidelines for better serving the needs of their clientele. (SK)

Effective practice reviews (EPRs) are described as used in evaluation studies for the Office of Evaluation and Inspections, a component of the U.S. Department of Health and Human Services. Examples are given of EPRs in addressing new problems, structuring and improving federal programs, and decreasing costs. (SLD)