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Data Collection2
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Evaluation1
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portal: Libraries and the…1
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Mon, Lorri1
Newhouse, Robert C.1
Pomerantz, Jeffrey1
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Showing all 2 results Save | Export
Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions
Peer reviewed Peer reviewed
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Pomerantz, Jeffrey; Mon, Lorri; McClure, Charles R. – portal: Libraries and the Academy, 2008
This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can…
Descriptors: Reference Services, Libraries, Library Science, Librarians
Librarian-Researchers: Perspectives on a Methodology.
Peer reviewed Peer reviewed
Newhouse, Robert C. – Library Quarterly, 1989
Describes the participant-observation technique for data collection and proposes its usefulness as a research methodology in library science. Procedural steps are outlined and suggestions are offered for successful completion of participant-observation research. (10 references) (Author/MES)
Descriptors: Data Collection, Library Research, Library Science, Participant Observation