This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

The use of numerical/quantitative data in qualitative research studies and reports has been controversial. Prominent qualitative researchers such as Howard Becker and Martyn Hammersley have supported the inclusion of what Becker called "quasi-statistics": simple counts of things to make statements such as "some," "usually," and "most" more…

A lack of good information about what youth are doing with new media stimulates fears and hopes about the relationship between young people and digital technologies. This article focuses on new modes of inquiry into youth new media use, highlighting the challenges, complexities, and opportunities inherent in studying young people's digital…

In this paper, we present a data-based user modeling framework that uses both unsupervised and supervised classification to build student models for exploratory learning environments. We apply the framework to build student models for two different learning environments and using two different data sources (logged interface and eye-tracking data).…

Long considered four-letter words by many in education, "data," "testing," and "assessments" have come to signify more than additional burdens and distractions from instruction for most educators. Although many educators are still wary of data, many top-performing school systems have embraced data as a means to drive educational decision making…

One of four projects conducted by the American Statistical Association (ASA) in cooperation with the Bureau of the Census, the conference explored the most important and fruitful research and development topics within the user-oriented software domain. Its objectives were to (1) develop recommendations on mechanisms to improve access to and use of…

Describes how library decision-making was enhanced by a systematic study of patrons, services, and effectiveness based on the concept known as performance measures for public libraries. Improvements in the data gathering and analysis techniques are noted; also provided are survey instruments, examples of selected revised forms, and references. (SW)

This paper discusses a formal study conducted in 2001 at Brigham Young University to determine the value of the library to the university community. Methods used to collect data for the study included an e-mail survey, usage statistics, naturalistic observations, and interviews. Two years after the study, the authors wondered if the conclusions of…

This paper discusses some basic assumptions and issues concerning web-based surveys. Discussion includes: assumptions regarding cost and ease of use; disadvantages of web-based surveys, concerning the inability to compensate for four common errors of survey research: coverage error, sampling error, measurement error and nonresponse error; and…

Outlines the seven stages of the Research Activity Timeline (RAT) data collection/analysis technique which structures the research interview around a discussion of participants' current specific work projects. Illustrates the use of RAT through results of the Information Access Project, which examined the use of information technology-assisted…

Seven articles discuss aspects of transaction log analysis, including introduction and definitions; history and development; components of an ideal logging facility; research methodologies; applications to a variety of library functions; practical and logical limits of the methodology; and future developments needed to enhance successful use of…

Discusses the collection by library managers of demand and use data from their own libraries on a regular basis as a means of answering management questions pertaining to the "cost" of information, staff productivity, and levels of service. Examples of statistical records and recommendations for collecting data are presented. (Author/JL)

Articles in this issue of the bulletin of the Hispanic Research Center focus on the problems of collecting demographic and social data in the South Bronx. The introductory article summarizes the contents of this issue. The second (by Lloyd H. Rogler, Osvaldo Barreras, and Rosemary Santana Cooney) is based on the experiences of field workers…

This paper describes a method that utilized technology to collect and collate quantitative and qualitative data about pre-service teachers' use of networked technologies during a 12-week undergraduate course, and the impact of this use on their pedagogical beliefs regarding the integration of information and communications technology (ICT). The…