Pepperdine University's decision support system provides: (1) user access to data through terminals; (2) the availability of retrieval modules and languages that allow the managers to structure ad hoc reports; (3) access to models through a national network; and (4) training, encouragement and consultation through coordinators. (Author/MLW)

The University of Southern California has implemented a decentralized management philosophy. Implementation of this approach to management is facilitated by making accurate management information available to decision-makers in their offices in real time. (MLW)

The evolution of decision support systems (DSS) has enabled computer and information technology to assist the management process of decision making. Decision support systems are designed to look forward in time, to forecast outcomes of uncertain events. A 70-item bibliography is included. (MLW)

The administrative user services instituted at Loyola University of Chicago, which provides administrators with immediate access to computing at low cost, is described. After preliminary training and file initialization, users are responsible for their own data processing. (Author/MLW)

Microcomputer-based decision support systems were the backbone for the development of the University of Miami's five-year strategic plan. The ways that computer-generated data and graphs were used in the development of the university's strategic plan is described. (Author/MLW)

The development of a new automated alumni and donor support system at UCLA is discussed. Elements of project dynamics that are critical to a large systems development project are described. (Author/MLW)

The design of a database interface, the different types of decisions supported, the nature and applications of the system outputs, and continuing work on extending the system are described. The system was designed to forecast the enrollment for Guilford College. (Author/MLW)

The University Information Center has transformed data retrieval and reporting from a slow process performed by high-priced technical personnel to an instantaneous service performed by those who need and can define the service required. The result at Indiana University has been improved quality of computing. (Author/MLW)

Discusses geoprocessing, a computer mapping technique used by the Portland (Oregon) School District in which geographic analysis and data processing are combined. Several applications for administrative decision-making are discussed, including bus routing and redistricting. (JJD)

This monograph presents a set of emerging theories, along with current practices and recommendations, that focus on the effective management of knowledge in educational settings. It provides a set of simple designs for linking people, processes, and technologies, and discusses how organizations can promote policies and practices that help people…