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Carter, Sunshine; Ambrosi, Thomas – Computers in Libraries, 2011
The University of Minnesota-Duluth is the second largest campus in the University of Minnesota system. The UMD library, which serves more than 11,000 students and 500 faculty members, is primarily an undergraduate library. The reference team consists of eight librarians, including author Sunshine Carter, reference and electronics resources…
Descriptors: Reference Services, Library Automation, Library Development, Academic Libraries
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Hourigan, Clare – Journal of Institutional Research, 2011
Academic standards and performance outcomes are a major focus of the current Cycle 2 Australian Universities Quality Agency (AUQA) audits. AUQA has clearly stated that universities will need to provide "evidence of setting, maintaining, and reviewing institutional academic standards and outcomes" (2010, p. 27). To do this, universities…
Descriptors: Decision Making, Admission Criteria, Program Improvement, Data Analysis