The current paper was produced with the purpose of suggesting strategies for bringing quality in distance education programs at higher education level. In recent times distance education is becoming an indispensable part of education system globally. Every institution is trying to offer their educational course through general as well through…

As primary source materials in the library are digitized and made available online, the focus of related library services is shifting to include new and innovative methods of digital delivery via social media, digital storytelling, and community-based and consortial image repositories. Most images on the Web are not of sufficient quality for most…

The implementation of Part C of IDEA has continued to evolve as states have built and modified service delivery systems. The number of children served has increased dramatically with nearly 350,000 children and their families now receiving early intervention services. Meanwhile, challenges to the provision of quality services--such as securing…

While the past two decades have seen significant expansion and harmonisation of quality assurance mechanisms in higher education, there is limited evidence of positive effects on the quality of core processes of teaching and learning. The paradox of the separation of assurance from improvement is explored. A shift in focus from surveillance to…

It might not have been quite what he had in mind when he said it, but Aristotle was right: good quality assurance must be a habit embedded at every level within higher education, not an isolated occurrence. But even good habits can become mere routine, in danger of being emptied of their original purpose and meaning. Periodically, review and…

With most school districts all over the country scrambling to cover educational funding shortfalls and increasing class sizes, at least one state governor is publicly questioning why all school districts don't contract custodial services. School district administrators are facing the increasing budget cuts pressure to consider (or reconsider)…

In the UK fully qualified status in professional occupations is normally awarded by a professional association or registration body. Both the requirements and the routes for qualifying vary between professions, although the majority include an academic component combined with or followed by a period of assessed practice. In recent years there have…

Purpose: The paper aims to describe the application of two key service quality frameworks for improving the delivery of postgraduate research supervision. The services quality frameworks are used to identify key areas of overlap between services marketing practice and postgraduate supervision that can be used by the supervisor to improve research…

Describes two Malaysian organizations that the government has appointed to spearhead the dissemination of the QCC (quality control circles) concept and activities: The National Productivity Center and the National Institute of Public Administration. The author also examines the basic concepts of the QCC in Malaysia. (CT)

Three aspects of quality control are discussed: development of the technology of quality assurance, accessibility of dental care as a quality assurance issue, and the role of the professional association in quality control. Pressures to both assure quality of services, and control costs are acknowledged. (MSE)

The paper describes Quality Service Management (QSM) as applied to the provision of services to disabled and other special needs persons. QSM is defined as a systems approach to consumer relations based on the belief that quality care may be achieved only within the context of overall services management. Differences among "quality…

Based on effective-schools research and organizational theory, a curriculum-management audit examines school practices and policies for curriculum design and delivery and draws conclusions about curriculum quality control. District performance is measured against five standards: control, direction, connectivity and equity, feedback, and…

This "IssueTrak" discusses how facility planners and managers need an assortment of instruments in their toolbox so that they are able to select the best and most appropriate device for each project. A relatively new tool that should be at the disposal of all educational facility managers and planners is the construction delivery system of Job…

This paper explores the background to and process of quality circles as well as the implications of circles for training. In the first section, the emergence and growth of quality circles in Japan and the United States are traced. Next, the theoretical and conceptual bases of quality circles are examined, while section 3 looks at implementation in…

This article describes a comprehensive model of clinical peer review that was established at a large behavioral healthcare organization serving children, adolescents, and adults with developmental disabilities. The purpose of peer review is to provide routine evaluation of practice standards that will produce the highest quality of habilitative…