The Systems Development Life Cycle (SDLC) project was designed for use by an accounting information systems (AIS) class. Along the tasks in the SDLC, this project integrates students' knowledge of transaction and business processes, systems documentation techniques, relational database concepts, and hands-on skills in relational database use.…

Describes significant attributes of expert systems, contrasts them to conventional computer systems, and provides an overview of the R1 expert system used by Digital Equipment Corporation (DEC) to put together operational systems that meet customers' requirements. Document handling, particularly pictures and images in documents, is also briefly…

The Pennsylvania State Department of Education developed an automated system in 1970 to facilitate meeting report requirements to the United States Office of Education. This system provides for computer processing of such information as labor market needs in planning vocational programs, standards for these programs, graduate followup, demographic…

This paper describes a project for the development of instructional and assessments systems to increase user-proficiency levels for the software created by WordPerfect Corporation. The project was part of an effort by WordPerfect and the Institute for Computer Uses in Education/Evaluation to create and establish standards of proficiency in the use…

Discusses incremental decisions that need to be made when selecting a videodisc system and presents guidelines for moving through the learning and decision-making process. Guidelines cover understanding the technology, understanding the videodisc project process, composing the project team, establishing requirements and considering the budget, and…

Discussion of knowledge-based technology highlights the ability of knowledge systems to integrate training and support for computer users in business offices. This type of expert system would use a common-knowledge base for computer-based training, online documentation, print documentation, and help systems for both experienced and novice users.…

Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)