Michigan's state-run school system is the largest and most expensive government service taxpayers support. It employs more than 350,000 people who work in one of the more than 4,100 different entities. The total amount this system expends each year adds up to more than $20 billion. Given the enormity and complexity of the system, it's no surprise…

The dominant metaphor/model used to characterise the relationship of the student to the university, that is, the "student as consumer", is partial and not appropriate to the realities of contemporary higher education. This article suggests that co-production, a concept drawn from the public administration literature, offers a more…

Education research experts Eduventures released a report in February 2007 on where U.S. districts are headed with large system management. "Trends in K-12 Enterprise Management: Are Districts Ready to Cross the Chasm?" provides a detailed assessment of the themes and the trends that are driving the market for K-12 enterprise management systems.…

Compares planning techniques in business with those in education, first noting general approaches to planning and then drawing implications for more effective educational planning. (JW)

Recent policy developments are changing the work of local education authorities (LEAs) in Wales requiring them to play a broader role in the community and a significant role in raising educational achievement. LEAs are obligated to set out their improvement targets in institutional plans and are called to account by external inspection, which…

This report concerns the use of benchmarking as a strategy for assessing and improving efficiency and productivity of administrative processes and instructional models in colleges and universities. The introductory chapter addresses the need for new tools and strategies to meet the increased competition and the higher demand for accountability…

This text provides educational administrators with a working knowledge of the problem-solving techniques of PERT (planning, evaluation, and review technique), Linear Programming, Queueing Theory, and Simulation. The text includes an introduction to decision-making and operations research, four chapters consisting of indepth explanations of each…