The key to the success of any online program is dedicating attention to student satisfaction. Student satisfaction with what and how they learn in an online classroom is an important variable to understand and can help instructors and course designers create an environment that fits students' needs. This can be achieved with adequate course…

One of the biggest challenges facing college instructors in the 21st century is classroom misbehavior. The authors propose that how one handles classroom incivility is a matter of personality type. One of the authors is an extrovert; the other an introvert. The authors discuss personality theory, general classroom management, how to identify…