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Hulshof, Robert – Information Outlook, 1999
Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)
Descriptors: Computer Selection, Computer Software, Electronic Libraries, Electronic Mail
Peer reviewed Peer reviewed
Tomei, Lawrence A. – T.H.E. Journal, 1999
Discusses adult learners, lifelong learning, and methods for teaching the use of technology based on experiences with graduate students at Duquesne University. Examines computer hardware, computing expertise, and access to the Internet and e-mail; and considers the debate over concentrating elements of technology-based instruction into one course…
Descriptors: Access to Computers, Adult Learning, Adult Students, Computer Selection
Peer reviewed Peer reviewed
Aman, Mohammed M.; And Others – Electronic Library, 1990
Describes the process used to select a local area network (LAN) for the University of Wisconsin-Milwaukee School of Library and Information Science. The use of computers at the library school by staff, faculty, and students is described, technical aspects of a LAN are explained, and the future of LANs is discussed. (LRW)
Descriptors: Computer Software Selection, Computer Uses in Education, Electronic Mail, Futures (of Society)
Woodruff, Barbara A. – 1995
This report describes a project conducted for the following purposes: (1) research the new technologies that will be part of the upcoming information boom, popularly referred to as the "information superhighway"; (2) interview technical professionals in the scientific field to find out their feelings and predictions on the technology;…
Descriptors: Adult Basic Education, Computer Literacy, Computer Networks, Computer Software
Hoag, Tara J.; Cichanowicz, Edana McCaffrey – Computers in Libraries, 2001
Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…
Descriptors: Computer Software Selection, Electronic Libraries, Electronic Mail, Library Collections
Cole, Timothy W. – Computers in Libraries, 1995
Describes installation and configuration of Mosaic and a World Wide Web (WWW) site at Grainger Library. Challenges include choosing a WINSOCK; customizing Mosaic for public-access computers; reducing security risks; maximizing Multipurpose Internet Mail Extensions (MIME); designing a home page; producing Hypertext Markup Language (HTML) documents.…
Descriptors: Academic Libraries, Computer Networks, Computer Security, Computer Software Development