Purpose: Organizational learning has long been recognized as an important determinant of organizational performance and sustainability. Existing research, however, has commonly viewed organizational learning as a single-level, top-down and organized organizational event initiated by the leader. This particular perspective may fall short of…

The focus of this article is a threefold discussion on microlearning 1) how microlearning best practices facilitate knowledge acquisition in the workplace by engaging and motivating employees through short, personalized, just-in-time learning, 2) ways microlearning integrates with knowledge management applications through situational mentoring,…

Learning does not stop when an individual leaves formal education, but becomes increasingly informal, and deeply embedded within other activities such as work. This article describes the challenges of informal learning in knowledge intensive industries, highlighting the important role of personal learning networks. The article argues that…

Knowledge workers in software firms solve client problems in sequential and cyclical work processes. Sequential and cyclical work takes place in the value configuration of a value shop. While typical examples of value chains are manufacturing industries such as paper and car production, typical examples of value shops are law firms and medical…

Modern managers expect staff to accept more responsibility. However, not all of them want to take more responsibility. Others complain of not having enough responsibility entrusted to them and expect more autonomy and decision-making. In this paper, responsibility is defined as being accountable and fulfilling one's duty while being in charge.…

The sustained phase of transition to economies characterised by considerable, and sometimes revolutionary, advances in science, technology and related industries, coupled with subsequent profound changes in economy and society, has increased the importance of the knowledge-intensive phases of production for value-creation. As enterprises, in fact,…

The emergence of a knowledge-based economy (k-economy) has spawned a "new" notion of workplace literacy, changing the relationship between employers and employees. The traditional covenant where employees expect a stable or lifelong employment will no longer apply. The retention of employees will most probably be based on their skills…