In 2006, when the author joined the staff at Dominican College (New York), he discovered that the network, computers, and IT contracts were in sorry shape. He also found that this kind of condition is common in small colleges. Such a state of affairs is usually brought about by the unrelenting demands placed on small IT staffs. IT staffers at…

Outlines minor repairs and maintenance that can be done to minimize problems and to lower service costs for computers. Highlights include: components of a repair tool kit; benefits of familiarity with equipment; preventative measures to cut down on repairs; installation of RAM, DIP, and SIMM chips; board configurations; installation of a drive;…

This guide describes maintenance procedures for IBM and Apple personal computers, provides information on detecting and diagnosing problems, and details diagnostic programs. Included are discussions of printers, terminals, disks, disk drives, keyboards, hardware, and software. The text is supplemented by various diagrams. (EW)

Discusses selection criteria for evaluating software and hardware used in interactive video based on experiences from the Purdue Academic Learning Opportunity System Project at Purdue University. Highlights include checklists for evaluating software and selecting hardware, including peripheral equipment; videodisc players; hardware compatibility;…