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Peer reviewedNorton, Mick; And Others – College & Undergraduate Libraries, 1996
Demonstrates that by using barcodes to identify random lists of books, taking small monthly samples, and updating a simple control chart, one can effectively: (1) pinpoint reasons why library books are unavailable; (2) gauge if corrective actions or changes in procedure are needed; and (3) determine if such actions are successful. Contains two…
Descriptors: Books, Change Strategies, Error Correction, Influences
