Everyone knows that lack of internet access can reinforce the social and economic disadvantages already facing some older people. Recognising the divisive nature of digital exclusion, the government has invested 2.8 million British Pounds in Get Digital, a project that will enable sheltered housing residents to develop computer and internet…

During the 1994-95 academic year a series of four focus groups were held to learn more about faculty attitudes toward computing and instructional technologies at the University of North Texas. This report assembles faculty quotes which represent group concerns about: (1) the reliability of the equipment and its technical support; (2) the…

The current paper examines the design process that led to an unusually successful interactive tutorial for older people. The paper describes the issues that make designing for older people different. These include differences between the designer and the target population and the difficulty that older people have in interacting with low-fidelity…