Discusses the effects of rapid development and deployment of information processing technology and the aging of the workforce on library technical services. Problems that can result are considered, and ergonomic solutions, training, change management, and the avoidance of stereotypes are advocated. (Contains nine references.) (EAM)

NonStop University is an online university community application service designed, developed, and deployed by Hewlett-Packard (HP) to serve the computer product training needs of 2,500 staff members in more than 50 countries. By identifying a set of learner characteristics that supported a set of key elements while using technology and focusing on…