Modern academic libraries tend to provide services beyond traditional lending, reference, and enquiry services. Many are converged with other professional or student-focussed services such as IT, student services, academic support, or such learning resources as multimedia or print services -- often co-located in space and management structure. At…

"portal: Libraries and the Academy" has as its mission to address library and information services in a campus-wide context, focusing on librarians' engagement with learning services, joint technology initiatives, cross-disciplinary and cross-functional research, faculty partnerships, and scholarly publishing and public policy, but…

Broadband and bandwidth allocation is an essential technology planning activity that libraries should address on a continual basis. There are five key factors that will impact your network's performance: 1. infrastructure, 2. network load, 3. workstation performance, 4. prioritization of services, and 5. network management. The author thinks it's…

Library and Information Services (LIS) providers are vulnerable in the current war for talent. They need to work collaboratively to develop accurate workforce data so they can retain and recruit the right people. In South Australia, the issue has a level of urgency above other States as the demographic is skewed to older workers. Organisations…

The previous head of the Central Library of Riverside City and County Public Library (RCCPL) (California) examines the economic failure of the system and the effects of the move to total outsourcing to a private commercial firm, Library Systems & Services (LSSI). Concludes that RCCPL had problems long before it was outsourced to LSSI. (AEF)

Scholarship conducted in an increasingly online environment requires the services of a trusted third party in order to ensure that scholarly communication remains reliably accessible and applicable over the longer term. The library, by virtue of its most fundamental values and attributes, is probably better suited at this time than other…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

This summary report of the Governor's Conference in Colorado which preceded the White House Conference on Library and Information Services provides brief descriptions of such pre-conference activities as regional meetings, "speak-outs" on local issues, and the preparation of position papers by professional library groups, as well as an…

The circulation system of the University of Waterloo (Ontario) Library is analyzed. The analysis includes the environment in which the circulation system must function, general objectives and functional requirements of the system, and a description and evaluation of the existing system. Both the automated and manual elements of the circulation…

Presents selection criteria for libraries choosing document delivery suppliers as an alternative to traditional interlibrary loan. Categories of commercial services are described, and selection criteria including ease of use, ordering options, charging and billing, copyright issues, enduser access, turnaround time, telecommunications options,…

Describes the role of strategic partnerships between the Online Computer Library Center (OCLC) and the regional library networks. Discusses the evolution of the relationship, cooperative services, training materials development, policy decision-making, conflict among partners, and benefits. (AEF)

Reflects on the outcomes of a project undertaken in 1997-98 and examines issues relating to the development of the managerial expertise that underpins the library and information services in Latin America and the Caribbean. Reviews the literature, summarizes results of surveys of schools of Librarianship and Information Sciences and a small…

Discusses the need to market information services in Africa and examines some of the obstacles to the use of library and information services. Highlights include technological changes; management issues, including a negative image of librarians; marketing information to a population with low use of libraries; the role of governments; and culture…

The basic philosophy of organization and management of a learning resource center is to maximize the effectiveness/efficiency for the use of all resources and establish proper management control and cost effectiveness. Qualities should include accountability, consistent service, reliable professional consulting, and standardized procedures. A…

Considers issues regarding the place of information professionals in organizations where change processes are technologically driven or aided by information technology. Presents a case study of the International Service for National Agricultural Research in the Netherlands that showed library managers must facilitate change while ensuring that…