The case provides a realistic scenario that can be used in a systems analysis and design, accounting information systems or graduate level management information systems course. The case details the steps in the revenue and expense cycle processes of a health supply wholesale company providing students with the opportunity to map the business…

School administrators are faced with a wide variety of choices and a huge market when it comes to products and technology. According to a report issued in March by market research firm Compass Intelligence, school districts spend over $18 billion annually on IT-related purchases, and the market is projected to grow to nearly $21 billion by 2015.…

The current state of the economy in the developed countries make it possible to characterize them using concepts and terms such as the postindustrial society, the new economy, the service economy, the creative economy, the posteconomic society, the information society, the knowledge society, and the consumer society. Among these terms and…

Most smart technology leaders can name multiple efforts they have already taken or expect to pursue in their schools to "green up" IT operations, such as powering off idle computers and virtualizing the data center. One area that many of them may not be so savvy about, however, is hardware disposal: "What to do with the old stuff?" After all, it…

The power of outsourcing basic computing technology such as computer programming, database design, customer service operations and system development, to mention a few have changed the conditions of employment in IT. Many of the projects that went off-shore did not perform well due to failure to consider important factors in business dimensions.

It is all about serving the customer. That is how capitalism plays out. It finds a market need and then creates a product or service to address that need. The Baby Boomer generation, all 76 million, will be retiring soon. Eventually, some may find it very hard to move about and do their routine food shopping. In this article, the author's…

School districts need adequate financial resources to purchase hardware and software, wire their buildings to network computers and other information and communication devices, and connect to the Internet to provide students, teachers, and other school personnel with adequate access to technology. Computers and other peripherals, particularly,…

There is no doubt that eProcurement technology has turned cumbersome paper-based processes into highly connected online systems. The most basic parameters of eProcurement range from shopping for or sourcing goods, to creating purchase requisitions and getting them approved, to placing orders with suppliers, to receiving invoices--all…

The University of Michigan (U-M) has an award-winning history of sustainability initiatives, including research and student activism as well as campus facilities-related efforts. Environmental conservation programs on campus include alternative transportation, energy audits of and improvements to campus buildings, green purchasing, use of…

This teaching case documents an actual case of process execution and failure. The case is useful in MIS introductory courses seeking to demonstrate the interdependencies within a business process, and the concept of cascading failure at the process level. This case demonstrates benefits and potential problems with information technology systems,…

Technology product procurement can be a daunting task for a college or university--especially a smaller institution--to accomplish alone. Perhaps this is why schools are tackling it by banding together. When it comes to purchasing technology, a little help from friends is the key to economies of scale, which frequently net schools the best…

Libraries are integrating Web 2.0 services into work practices, positioning themselves in online social environments, and deploying enhanced search and discovery tools. Collections conversely are not progressing to the same degree. Like many public services today, library budgets are stained. User-pay options are appearing in library systems,…

Presents highlights from a conference call involving six experts on spending for higher education information technology (IT). Participants discussed solid strategies for smart purchasing, sensible financing, and discipline that allow an institution to focus on its mission in a climate of fads and quick-fix technological temptations. (EV)

In the early days of computer technology, few, if any, school districts had chief information officers (CIOs). Information Technology (IT) was handled by computer or technology coordinators, many of whom were classroom teachers with passing interests in computers and associated high-tech gadgets and gizmos. As districts began embracing CIOs, the…

Since technology is so expensive, making the wrong purchasing decisions can have severe financial consequences. The purpose of this article is to describe three technology decisions that failed to achieve their original intent. For each of the three, the author's discuss the expectations of the chief information officer, the vendor's sales pitch,…