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| Perspectives: Policy and… | 1 |
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Direct linkBehrens, Rob – Perspectives: Policy and Practice in Higher Education, 2015
The prevention and resolution of student complaints are critical factors in maintaining and improving the student experience. Rob Behrens looks at the wider context, drawing on lessons from beyond higher education, to examine the opportunities and possible pitfalls.
Descriptors: Student Experience, Student Problems, Educational Opportunities, Barriers
