This chapter describes a framework to guide collaboration between institutional research and other campus offices. Three examples are then provided to illustrate how the framework was applied successfully to actual projects.

For colleges seeking to improve student outcomes, new technologies often appear to hold the promise of transformative change. Across the country, colleges are using technological tools to enhance reform efforts related to how they teach, how they provide supports to students, and how they guide students through programs of study. In order for…

After reviewing the articles in this issue, the authors have come to four conclusions. First, the reaffirmation of accreditation, along with the selection of the quality enhancement plan (QEP) works best when all stakeholders of the institution are included in the planning process. Second, the planning process is far more complex, multifaceted,…

Geographic analysis has been adopted by businesses, especially the retail sector, since the early 1990s (Thrall, 2002). Institutional research can receive the same benefits businesses have by adopting geographic analysis and technology. The commonalities between businesses and higher education institutions include the existence of trade areas, the…

The location of the institutional research unit within the organizational structure influences the role it plays in supporting effective decision making. A theoretical framework of organizational structure based on division of labor can be applied to higher education institutions, with implications for staffing and expectations for performance.…

Statistical modeling provides a method for colleges to use alumni-development information to create an equation predicting who is likely to respond positively to fund-raising appeals. This can make fund raising more cost-effective, provide higher returns on minimal investment, provide results quickly, and improve competitiveness. Resources…

While the electronic fact book will not replace the paper variety used by colleges and universities to disseminate institutional information, there are a number of uses for the electronic format, which accommodates both quantity and currency of information. Considerations in producing an electronic fact book are discussed, and a seven-day process…

Describes the Kansas Community College Research Consortium (KCCRC), focusing on motivations for organizing a research consortium to meet accountability demands, the KCCRC's organization and operating procedures, determination of objectives and dissemination of results, strengths and weaknesses, and examples of KCCRC studies. (DMM)

Models for college and university Interinstitutional data sharing are redefined by examining the organization and activities of existing data-sharing groups across 11 dimensions: data-sharing purpose; nature of data-sharing structures; definer of process; calendar; scope of surveys; participant characteristics; source of data-sharing initiative;…

This paper describes a project in which an office of institutional research in a private research university developed a "Key Success Indices" (KSI) report that is presented each month to the president and other senior officers of the university. The KSI report collects summary data from a wide range of offices within the institution to…

To increase the value of administrative information for universitywide decision making, the office of institutional research at Virginia Polytechnic Institute and State University has undertaken a project to standardize data elements and codes across all administrative systems and institutionalize an ongoing standardization process. (Author/MSE)

For more than half a century the Western Interstate Commission for Higher Education (WICHE) has served the West well. Organized formally in 1951 as an intentional collaboration between state governments in the West, and launching an embryonic program of activities in 1953, WICHE has continuously and effectively served one mission: to expand access…

Priority given to enrollment management at the University of Hartford (Connecticut) has created demands for better information about prospective student markets, admissions selectivity, enrollments, student adjustment, retention, and graduation rates. The planning and institutional research office used fourth-generation software, microcomputers,…

Different approaches employed to automate the administrative recordkeeping processes within academic departments at three University of California campuses are contrasted: the University of California at Berkeley, the University of California at Los Angeles, and the University of California at Santa Barbara. The results are based on campus…

At Rio Salado Community College (Arizona), project documentation is the final step in the continuous improvement cycle. This stage is very important because it assists others in understanding the work the team has done and documents in detail when, where, how, and why process changes were made. (MSE)