Our western conceptions of knowledge still do not seem to have fully realised what Descartes had already stated in the seventeenth century, that we can no longer acquire full certainty. In education, knowledge is very often connected to that which we possess--what we know for certain. In this paper, my starting point is the argument put forward by…

Socializing is an integral part of human relations and auger well for the human development. Defined as "the involvement of students in identifying standards and/or criteria to apply to their work and making judgments about the extent to which they have met these criteria and standards", self assessment by its nature teaches students how to…

This module allows the learner to examine the manner in which he/she interacts by providing a sample of possible interactions and having the learner demonstrate human relations skills by interacting with others. Role playing, group discussion, and feedback form the crux of this module. (MJM)

Front-line service providers can be the origin of customer's perceptions about an institution, and these initial perceptions can color subsequent interactions. To improve customer service, institutions need to offer training and recognition for providers. Characteristics of effective service and providing effective training are discussed. (MLW)

Argues that factors that create a feeling of interactivity in the human situation--response time, spontaneity, lack of distractors--should be included as prime elements in the design of human/machine systems, e.g., computer assisted instruction and interactive video. A computer/videodisc learning system for cardio-pulmonary resuscitation and its…

This article examines the concept of interactivity and discusses human-to-human interactivity versus computer-to-human interaction in education. Levels of communicative interdependence are explained, variables that are important ingredients of interactivity are discussed, learner control is discussed, and two interactive instructional systems are…

Discusses a Web-based composition class that requires students to participate in and write about service learning. Suggests that service learning and distance education complement one another--the student-community interaction balances the solitude of distance learning. Stresses that service learning offers a humanizing antidote to Web-based…

Supervision is the application of knowledge, attitudes, and skills through human interaction to provide direction, support, or feedback. Supervision occurs in a specific situation, and, therefore, analysis of the situation may determine the skills and behaviors appropriate to that situation. Supervision is not accomplished through the application…

Communication imposes a social order and interaction patterns which individuals accept as children, but it is not known to what extent or when in the life cycle preferred rhythms of social involvement and withdrawal are established. To assess the extent to which the elderly lose control of their patterns of interaction, case studies of four…

This document is a collection of nine papers, each of which recommends strategies for the implementation of multicultural education. Also examined are specific issues, including bidialectical education, learning styles, interpersonal skills training, and disproportionate minority discipline. (Authors)