The author, a digital access architect in the information systems department of the Orange County Library System in Florida, was given the challenge of creating a library mobile app around the 2009 holiday season. At that time, Sheri Chambers, digital content manager in the information systems department, and Debbie Moss, assistant director of the…

Northern Michigan University (NMU) is a public 4-year undergraduate institution of higher education with an enrollment of approximately 9,500 students. The university's Division of Academic Information Services encompasses both the staff of the library, which includes authors Clumpner and Burgmeier, and the instructional technology areas, where…

Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…

Today's academic libraries must demonstrate their value to cost-conscious university administrators. Budget trade-off decisions that involve the library can be difficult for any university administrator to make, and such decisions are complicated by the recent appearance of massive global digital libraries that seem poised to replace the…

When improving a web presence, today's libraries have a choice: using a free Web 2.0 application, opting for open source, buying a product, or building a web application. This article discusses how to make an informed decision for one's library. The authors stress that deciding whether to use a free Web 2.0 application, to choose open source, to…

When asked to weigh in on what might be the next best thing in educational technology, the author scanned the horizon for the next gizmo or software advance that would eventually grow legs, rise up, and utterly transform the library profession. But what he saw was more about evolution than revolution. Sure, Windows Vista will become Windows 7, USB…

In this article, the author, a technology consultant for the Northeast Kansas Library System (NEKLS), shares the story of how the Kansas Library on the Web (KLOW) program was created. KLOW's story begins with the initial startup fund finding and the enthusiasm of the six pilot libraries. The middle of the story has to do with building a flexible,…

In this article, the author discusses a project they undertook to reshape the libraries' Web services of the University of Houston site. The site had been in a state of flux and it needed a new structure for both managing and organizing it. She realized the staff was looking for a Web site that was more "Web 2.0" in nature. Web 2.0 is often…

Activities in 2006 pointed to strategic shifts in library automation. The dynamics of the business environment changed rapidly from a fragmented industry to a highly consolidated one. Though the integrated library system (ILS) continues to represent the largest portion of revenue, products that deal with electronic content and deliver better…

What would technological librarians like to see in the next generation of Integrated Library Systems (ILS)? This question was asked of several well- known library technology experts, and their responses are presented in this article. Survey respondents expressed a clear desire for the following features and functionality: (1) Direct, read-only…

Spyware is the general term that describes a collection of technologies that help external parties in "gathering information about a person or organization without their knowledge." In addition to the minor annoyances spyware generates, such as redirected pages, redirected searches, and pop-up ads, a spyware infection can have more malicious…

The Douglas County Library System (DCLS) is a rural system in Southern Oregon. It's headquarters library is centrally located in Roseburg. DCLS serves a population of 100,000 with the largest concentration of people within 15 miles from the Pacific ocean. Because the library system supports around 150 machines scattered across 11 sites, it needs a…

The University of Maryland University College (UMUC) serves a dispersed patron base, and its library has developed, over time, a circulation system for distributing physical research materials to its patrons throughout the United States. This article discusses the development of this system and its associated interface/database management system…

Describes the Indonesian Digital Library Network that is designed to develop Indonesia as a knowledge-based society. Highlights include the digital divide; problems in a developing country, including Internet accessibility, bandwidth capacity, and network delays; gathering information about national assets; information infrastructure; data…

Discusses the impact of information and communication technologies (ICTs) and the digital divide in India. Considers the impact of information technologies, including the Internet and the Web, on the life and work of people; digital determinism; library and information infrastructure and superstructure; digital library initiatives; and the need…