This research brief highlights how public libraries ensured patrons continued access to library services during the pandemic through 2021.

Digital initiatives have become increasingly common in academic libraries, but inconsistent definitions, standards, and expectations limit and, in some cases, negatively impact the effectiveness of practitioners. This article explores the discourse surrounding professional titles and responsibilities in digital initiatives within North American…

Many areas of the United States still fall short of digital equity and inclusion, defined as the ability of individuals to access and use information and communication technologies to participate fully in society, democracy, and the economy. This is especially true in Montana, the authors' rural state. Only 63.6 percent of Montana citizens have…

Tennessee State University was a decade long user of OCLC's ILLiad platform. 2019 marked the year when the relationship with that system ended as our two interlibrary loan departments migrated to Tipasa, OCLC's new cloud-based system. The platform change did not stem from dissatisfaction with ILLiad but from being informed that Tipasa would…

Today's student must be able to work in an online environment. This often presents unique challenges for elementary students as they develop and extend fundamental literacy skills to various media. Many text features such as titles, headings, authors, and copyrights are easily transferable from paper to an online format; however, orientation and…

The COVID-19 pandemic, which hit academic libraries in the United States during the spring semester of 2020, forced librarians and staff to redouble their efforts to reach out to users in light of newly enforced safety measures such as building closures, quarantine periods, enforced social distancing, etc. This article describes three…

In this article, the author states that school librarians can contribute to an atmosphere that supports intellectual freedom by drawing attention to the subtle messages about community values--messages that are communicated by virtue of what is included or excluded from curricular and co-curricular offerings. The author address issues with…

This report suggests that Shiyali Ramamrita Ranganathan's "Five Laws of Library Science" can be reordered and reinterpreted to reflect today's library resources and services, as well as the behaviors that people demonstrate when engaging with them. Although authors Senior Research Scientist Lynn Silipigni Connaway and Associate Research…

How will your library serve mobile device users? By building apps from scratch? By offering entirely separate content? Or by modifying your site for mobile devices? This author found that the best fit for a joint library serving Victoria College and the University of Houston-Victoria was to build a mobile website in HTML and CSS using mobile…

Recent scholarship challenges the celebratory discourse surrounding Web 2.0. This paper engages with this scholarship to examine critically the implications of academic libraries' presence within commercially owned social media spaces. It considers the apparent contradiction between work to promote the principles of open access and the idea of the…

There is a growing shift to digital offerings among public libraries. Libraries increasingly are fulfilling roles as technology hubs for their communities, with high demand for technology and career development training resources. Ebooks and other digital materials are on the rise, while print is being scaled back. More libraries are turning to…

This article discusses the authors' implementation of Help Central, a site within the Lister Hill Library Collection on the University of Alabama-Birmingham's SharePoint server. Initially, Help Central was designed to address the inadequacies in the library's old, static HTML web-based support system, including haphazard issue reporting by staff…

For nearly a decade now, librarians have discussed and deliberated ways, for the sake of convenience, to integrate internet-like searching into their own catalogs to mimic what academic library patrons have been using outside the library. Discovery tools and web-scale discovery services (WSDS) attempt to provide users with a similar one-stop shop…

In the author's small school district of about 1,450 students and over 150 staff members, she is considered a local expert on all things social media. She has a minor presence on many of the social-media platforms including Twitter, Blogger, Pinterest, and Edmodo, and more accounts that she can remember. Interacting daily with her personal…

Google is currently recognized as the world's most powerful search engine. Google is so powerful and intuitive that one does not need to possess many skills to use it. However, Google is more than just simple search. For those who have special search skills and know Google's superior search features, it becomes an extraordinary tool. To understand…