Undergraduate student retention is considered a critical issue in higher education, due to its impact on student success, degree completion, and the financial health of universities (Cataldi et al., 2018; Cornelius & Cavanaugh, 2016; Hermes, "Community College Journal," 82(4), 26, 2012; Tinto, "NACADA Journal," 19(2), 5-9,…

Human Performance Technology (HPT) is the applied study and practice of improving organizational performance through training and non-training interventions. For practitioners working in this area that identify themselves as an HPT practitioner, organizational training and performance (OTP) specialist, or instructional designer--offering the right…

This article introduces a new international model that focuses on culture while including familiar elements of human performance technology (HPT). HPT adaptation for cultural differences is an essential part of our profession. We must be sensitive and flexible to succeed in an ever-changing global environment. (Contains 1 figure.)

This article presents a systemic, research-based cause analysis model for use in the field of human performance technology (HPT). The model organizes the most prominent barriers to workplace learning and performance into a conceptual framework that explains and illuminates the architecture of these barriers that exist within the fabric of everyday…

Working with clients to deliver solutions provides ample opportunity for success as well as failure. This article focuses on how to address three shortcomings that often contribute to performance solutions missing the mark. These shortcomings include (a) the "framework" used to view, discuss, and analyze performance is too narrow; (b) performance…

Female victims of domestic violence--also referred to as "battered women"--face serious career development challenges that necessitate the intervention and aid of human resource development (HRD) practice.The purpose of this article is to identify critical factors having an impact on the career development (CD) of battered women and to offer…

The demand for accountability through measurement continues to increase. Although much progress has been made, it remains an issue that challenges even the most sophisticated and progressive performance improvement function. This article provides an overview of best practices in the return-on-investment process and describes how applying these…

How can organizations avoid the negative, sometimes chaotic, effects of multiple, poorly coordinated performance improvement interventions? How can we avoid punishing our external clients or staff with the side effects of solutions that might benefit our bottom line or internal efficiency at the expense of the value received or perceived by…

This article discusses three perceived challenges in the field of human performance technology: a missing link from training to performance, limitations in gap analysis and cause analysis, and a lack of attention to business and organization performance. It then provides possible alternatives for each issue, such as instructional system…

This 2008 Award of Excellence study describes how the Coast Guard Training Center in Petaluma, California, used human performance technology principles to identify and improve performance problems among a student population of young enlisted members. The solution system centered around the creation of a program that set expectations and standards…

Georgia Leadership Institute for School Improvement (GLISI) used ISPI's 10 Standards of Performance Technology to share the design, development, and implementation of an intervention striving to help Georgia districts and schools share their success stories in a clear and concise format. This intervention took the form of a PowerPoint…

Design-Based Research (DBR) has been a tool of the learning sciences since the early 1990s, used as a way to improve and study learning environments. Using an iterative process of design with the goal of reining theories of learning, researchers and educators now use DBR seek to identify "how" to make a learning environment work. They then draw…

While there has been much discussion of using interventions other than training, no one has addressed the problems of getting one or more of them implemented. This article examines the use of performance technology, focusing on internal and external consultants, interventions (team-building, policies and procedures, simultaneous, consecutive), and…

Discusses the relationship between human performance technology (HPT) and instructional systems design (ISD). Addresses the balance between the benefits of diversity versus focus in the field; key differences between HPT and ISD; and clarifying the distinction between scope of analysis and diagnosis versus the types of intervention to design and…

To perform rapid analysis one must ask the right questions at the right time and engage in active listening. This article examines the fundamentals of rapid analysis: business need, performance requirement, work processes, interventions, and evaluation. Includes an analysis completeness checklist (organizational need/opportunity, economic…