Describes knowledge mapping, a tool developed to increase the objectivity and accuracy of task difficulty ratings for job design. Application in a semiconductor manufacturing environment is discussed, including identifying prerequisite knowledge for a given task; establishing training development priorities; defining knowledge levels; identifying…

Collaboration by several school and library associations has resulted in a decision to adopt new job titles, job descriptions, and facility names. Reasons for this change are discussed and some insight into the process is provided by commentary from interviews. (JKP)

The retrospective case history is a little-used, but very valuable tool in organizational theory research. It is particularly useful in illuminating variables in an organization's development which, in controlled experimentation, would require prohibitively long periods of time to materialize. Additionally, the technique is useful for generating a…