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Direct linkEngström, Annika; Käkelä, Nikolas; Wikner, Joakim – Learning Organization, 2022
Purpose: The purpose of the paper is to describe ambidextrous learning in organizations within the customer order-based context (COBC), here based on a dynamic view of work processes. The study focuses on how organizations can learn while working with customer orders, considering learning in organizations as both a process and an outcome.…
Descriptors: Job Skills, Organizational Effectiveness, Productivity, Efficiency
