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Gorelick, Carol; Tantawy-Monsou, Brigitte – Learning Organization, 2005
Purpose: This paper proposes that knowledge management is a system that integrates people, process and technology for sustainable results by increasing performance through learning. Definitions of knowledge, knowledge management and performance serve as a foundation. Design/methodology/approach: The model for the knowledge era proposed in this…
Descriptors: Knowledge Management, Learning, Systems Approach, Models