The "Program Administration Scale" (PAS) is designed to reliably measure and improve the leadership and management practices of center-based programs--the only instrument of its kind to focus exclusively on organization-wide administrative issues. In the third edition, the authors share updated information supporting the reliability and…

Despite statistical evidence that a majority of faculty, students, and WPAs are impacted by trauma, the field has yet to establish a trauma-informed approach to writing program administration. As a result, WPAs are left to operate without evidence-based, field-specific, best practices as we remain mindful of our own trauma reflexes and careful…

This is the Executive Summary for the report, "Transforming Central Office Practices for Equity, Coherence, and Continuous Improvement: Chicago Public Schools under the Leadership of Dr. Janice K. Jackson." This case study explores the strategic plan of Janice Jackson, CEO of the Chicago Public Schools, along with the central office…

This case study describes a collaborative process by various teaching and distance support units to create and run a Massive Open Online Course (MOOC) in the subject of Leadership. Whereas typical collaboration arrangements in the literature involve partnerships of various teaching and support units, the collaboration of course developer,…

"Employers want individuals who are self-motivated, are driven, and can effectively communicate this to their work groups and supervisors" (Pence & Rowe, 2012, p. 50). Projects assigned by teachers or bosses can seem monumental, but by breaking them down into individual parts they can be managed to completion. There are many jobs…

This paper focuses on the parameters of a semester-long project called the "Do Good" project, geared towards developing small group communication skills in undergraduate students. This project highlights participation in a social engagement project that allows students to bridge concepts learned in small group communication lectures…

Planning in Reverse is an innovative concept designed to make organizations more successful by altering the perspective utilized in the strategy process. What is needed for organizations to thrive in this new environment of change and uncertainty is a short-term approach for long-term viability. In this book, tools and concepts regarding Planning…

Effective, efficient, and sustainable ID/DD organizations: are they possible in today's world of dwindling resources and mounting demands for more and better services? Yes--with the practical tools and strategies in this lifeline for ID/DD leaders. Developed by two of the most trusted authorities in the disability field, this innovative business…

This paper will detail three projects which focussed on enhancing online learning at a large Australian distance education University within a School of Business, School of Health and School of Education. Each project had special funding and took quite distinctive project management approaches, which reflect the desire to embed innovation and…

Effective meaningful relationships in schools that are grounded in the common purpose of student achievement and progress result in effective teaching and learning. Such relationships require personalized environments. Schools large and small must purposefully create conditions that enable students and teachers to come to know and be known well by…

To provide effective leadership and assure project success, policy makers should understand two major pitfalls in pursuing purchased administrative systems solutions. First is the failure to organize for successful project implementation and monitoring, including organizing for contract negotiation; second is the failure to develop an effective…

This document consists of the 2003 issues of a quarterly newsletter for Illinois early childhood program directors, providing information on current issues in early childhood education. Regular features in each issue include: "The Director's Toolbox," delineating practical suggestions for directors related to program policies and staff…

The University of Miami (Florida) information resources department developed and instituted a program of "jump level leadership" in 1989 to open communication between all hierarchical levels. Results include free flow of ideas within the department, organizational changes, and happier, more effective employees. Successes, problems, and…

Systematic staff appraisal/performance management has been assumed to be an important part of quality management in higher-education institutions, but past approaches to it have had confused purposes and have made minimal contributions to enhancing institutional performance. For performance management to be relevant, it must focus on leadership of…

Designed as a means of promoting research and exchanging results among the members of the Texas Association for Community Service and Continuing Education's (TACSCE's) Research Committee, this Research Annual provides a compilation of articles, abstracts, annotations, and book reviews. The volume contains: (1) "Perspective: The Role of Scholarship…