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Freed, Jann E. – Journal of Management Education, 2005
This article describes a model for creating a total quality environment (TQE) for learning in which everyone is considered a learner. The model consists of 11 interrelated characteristics derived from the literature in the areas of continuous improvement, leadership, learning, learning organizations, and spirituality. The characteristics in the…
Descriptors: Classroom Environment, Models, Leadership, Total Quality Management
Heverly, Mary Ann – 1994
Delaware County Community College (DCCC) in Media, Pennsylvania, began pursuing Total Quality/Continuous Quality Improvement (TQ/CQI) methods in 1985-86. A major initiative to support TQ/CQI efforts in the classroom was the development of a faculty in-service program to introduce models reflecting TQ/CQI principles and practice. Baugher's LEARN…
Descriptors: Classroom Environment, Classroom Research, Classroom Techniques, Community Colleges