In this paper, the authors address learning analytics and the ways academic libraries are beginning to participate in wider institutional learning analytics initiatives. Since there are moral issues associated with learning analytics, the authors consider how data mining practices run counter to ethical principles in the American Library…

"portal: Libraries and the Academy" has as its mission to address library and information services in a campus-wide context, focusing on librarians' engagement with learning services, joint technology initiatives, cross-disciplinary and cross-functional research, faculty partnerships, and scholarly publishing and public policy, but…

"Affective competence," managing the feelings and emotions that students encounter throughout the content creation/research process, is essential to academic success. Just as it is crucial for students to acquire core literacies, it is essential that they learn how to manage the anxieties and emotions that will emerge throughout all…

This article presents the story of how Pepperdine University migrated its library management functions to the cloud using what is now known as OCLC's WorldShare Management Services (WMS). The story of implementing this new service is told from two vantage points: (1) that of the library; and (2) that of the service provider. The authors were the…

When staff at the Wisconsin State Law Library began compiling a wish list for a new website, the topic of a new domain name came up almost immediately. Their old website was located at http://wsll.state.wi.us. Spelling that relatively complex domain over the phone day after day provided the impetus to explore other options. Whatever domain name…

Preservation and conservation of library materials is an important aspect of library and information management. Their importance and necessity are more paramount in countries where resources are limited and libraries need to balance them with the needs of an ever increasing number of students hoping to use them. This article reports on the…

Recent surveys indicate that many colleges and universities have reached a pivotal moment in assessing the function and future development of their institutional repositories. Other surveys convey that archivists are participating in the development and implementation of institutional repositories at a variety of levels and have contributed to the…

In this article, the author discusses the benefits offered by integrated library systems (ILS) for making more informed decisions. Library software vendors, realizing ILS products can reveal business intelligence, have begun to offer tools like Director's Station to help library managers get more out of their data, and librarians are taking…

As demands on libraries continue to grow, outpacing budget increases, more librarians are forced to make difficult decisions about what materials and services stay and go. Charles R. McClure has written that many librarians use an "adhocracy" method to make these decisions, relying on no data or simple aggregates in determining a course of action.…

Provides an overview of the facilities for management information in library management systems. Highlights include the relationship between transaction processing systems, management information systems, and decision support systems; a review of previous work; enquiries and standard reports relating to library operations; report generators; and…

Reference librarians are constantly balancing their reference duties against other duties, for example, collection development and departmental liaison. The author works as a reference librarian at Texas A&M University-Commerce Libraries in Commerce, Texas. The university has approximately 11,000 students, a large number of whom are…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Discusses three management concepts that can be used by special librarians or information management specialists to achieve excellence in information delivery: total quality management (TQM), quality information management (QIM), and the ideas in the Special Libraries Association's (SLA) "Competencies for Special Librarians of the 21st…

Presents an abstract for a planned technical session to discuss the report of the Committee on the Information Technology Strategy of the Library of Congress, developed by the Computer Science and Telecommunications Board of the National Academies. Highlights include digital information, Web links, preservation, and the management of libraries.…

Examines differences between library management and information resource management (IRM). Highlights include a historical perspective of library management education and IRM; the organizational perspective of library management and the emphasis of information as a resource in IRM; library management and advances in information technology; and…