Reference librarians are constantly balancing their reference duties against other duties, for example, collection development and departmental liaison. The author works as a reference librarian at Texas A&M University-Commerce Libraries in Commerce, Texas. The university has approximately 11,000 students, a large number of whom are…

The intent of this paper is to explore the potential of utilizing interlibrary loan (ILL) data relating to lending denials to improve ILL services while highlighting institutional policies that have a negative impact on lending fulfillment rates. Reasons for denial as well as the types of requests being denied are reviewed. In addition, the author…

Highlights of the 1975/76 annual report for the University Libraries at the State University of New York at Albany include: (1) acquisitions dropped markedly; (2) follow-up on the report of the library review team, including the beginning of a long term project of developing a statement of mission and objectives for each unit by library staff and…

Distinguishes five main categories of special libraries in Singapore: those of private organizations, foreign governments, government departments, statutory boards, and regional organizations. Statistical data are provided for library holdings, professional staff employment, and subject profiles, and suggestions for improving various aspects of…

This annual report is the first to be written since the middle 1960's. In order to provide a sense of progress, the problems, and the trends which have occurred during the intervening years, this report is organized around a series of major library concerns including: (1) collections; (2) physical facilities; (3) internal organizational…

The prefatory section of the Library of Congress (LC) annual report lists library officers, library committees, consultants, and an organizational chart. The body of the report begins with a narrative overview of recent LC activities in such areas as organizational changes, copyright law, Bicentennial Program, publications, and projects. Separate…

Narrative and statistics are used to describe the activities of the University of New Mexico libraries in fiscal year 1973-74. The information given includes quantities of print and nonprint material acquired; changes in the administrative, readers' services, and technical processes divisions; the establishment of a collection development office;…

Describes the Marquette University Interlibrary Loan Log, which is an online log of borrowing and lending requests. Applications of the interlibrary loan data for statistical reporting, management decision making, collection development, online enhancement, and copyright monitoring are discussed. (3 references) (CLB)

Discusses the collection by library managers of demand and use data from their own libraries on a regular basis as a means of answering management questions pertaining to the "cost" of information, staff productivity, and levels of service. Examples of statistical records and recommendations for collecting data are presented. (Author/JL)

The development and use of library statistics in the Soviet Union and systems of reporting are discussed in this speech by E.A. Fenelonov, Ministry of Culture of the Russian Soviet Federal Socialist Republic, and are compared with statistical development in the United States by Vernon E. Palmour of King Research, Inc. Fenelonov emphasizes the use…

A study was conducted to inventory and describe the quantitative performance measures of an academic library system which originate as a result of the activities at an automated loan desk. Visits were made to 24 academic libraries whose experience in library automation ranged from the completely on-line system with user self service and in-house…

Special statistical reports on public, society, and school libraries have been published periodically by the United States Bureau of Education. Nine of these reports have appeared in the past 40 years, the last one, preceding the present 1913 report, presented the statistics of 1908. The earlier reports included the names of all libraries…

This document provides a history of the National College of Education libraries from 1920 through 1978. The research process consisted of five major activities: (1) locating and collecting information from written sources; (2) conducting oral history interviews; (3) extracting information from audio tapes; (4) organizing the information from all…

Four articles address issues of collecting, compiling, reporting, and interpreting statistics generated by automated library systems for administrative decision making. Topics include using a management information system to forecast growth and assess areas for downsizing; statistics for collection development and analysis; and online system…

In this annual report for 1975, an overview is provided of the activities of the Northwest Library District (NORWELD) while supported by Library Services and Construction Act funds granted by the State Library of Ohio. The programs covered are reference and interlibrary loan, media, staff development, public relations, and administration.…