Includes five articles that discuss digital reference in elementary and secondary education; the need to understand the technological environment of digital reference; question negotiation in digital reference; a pilot study that evaluated chat reference service quality; and collaborative digital museum and digital library reference services. (LRW)

Intended to stimulate further thinking on the part of the community of scholars who must have a voice in selection strategies, this report addresses: (1) the distinction between preservation (saving the content of a brittle book) and conservation (saving the original item); (2) differences in the needs and objectives of preservation across the…

Describes a collaborative workshop designed by the Associated College Libraries of Central Pennsylvania to identify and teach World Wide Web search skills to librarians. Highlights include how information get on the Web and is indexed; evaluation of Web resources; types of search sites; and which search engine is the best. (Author/LRW)

Public access needs for libraries of all types are assessed and plans of action to meet these needs are presented in this update of the Texas State Library's five year plan. Objectives for the next five years center around development of library services for the general public, the disadvantaged, the handicapped, and for institutions. In addition,…

Describes the use of the CACD (Collection Analysis CD-ROM), a microcomputer-based evaluation tool introduced by OCLC and supported by AMIGOS, by a consortium of SUNY (State University of New York) libraries. Topics include analyzing monographic collections, cooperative collection development, and resource sharing. (LRW)

Explains the Palladian Alliance Project of the Associated Colleges of the South (ACS) that is designed to provide member institutions with an effective means to enhance information access through electronic resource sharing of indexes and journals. Planning, individual library needs, evaluation of possible sources, and implementation are…

Describes a cooperative project among three German libraries that used the Balanced Scorecard as a concept for an integrated quality management system. Considers performance indicators across four perspectives that will help academic libraries establish an integrated controlling system and to collect and evaluate performance as well as cost data…

The 19 papers and three panel discussions on the goals, methods, and evaluation of user education that are presented in this collection draw upon the experiences of librarians of the Scandinavian countries and Great Britain. The principles and practice of user education and its aims and goals in each of the participating nations are presented in…

This document examines the importance and difficulties in resource sharing and acquisition by libraries and introduces the procedures of the Site Appraisal for Area Resources Inventory (SAFARI) system as a method of comparative evaluation of subject collections among a group of libraries. Resource, or collection, sharing offers specific…

Examines the functions, roles, and responsibilities of the public library trustee in a rural setting. Topics include serving the information needs of the community, determining policy, encouraging partnerships with other libraries and community organizations, ensuring sufficient funding, public and community relations, and evaluation of the board…

Discusses serials cancellations; reviews library collection assessment policies and reasons for assessment studies; describes a survey of academic health sciences libraries that examined serials cancellation projects, including the decision-making process, regional or national cooperation, and the methodology used; and explains a generic serials…

This 1982-86 update to long-range planning designed to continue the improvement of library facilities and services in Texas includes a review of how the plan developed, the various environmental factors affecting library operations, the present development of libraries, information needs and approaches to satisfying those needs, and methods for…

This is the second revision of the "Long Range Program for Library Development in Oregon," reflecting the need for emphasis on projects oriented toward county, regional, or statewide scope. The revision contains the projected five year action plan; revised policy for Library Services and Construction Act (LSCA) Title I, Library Services,…

Discusses evaluation procedures for public libraries. Topics addressed include accountability; cooperation among libraries; economic factors; evaluation options, including the use of staff and/or consultants; problems uncovered; and factors to consider when deciding to keep or discard materials, including community needs, circulation statistics,…

The revised long-range plan (1976-1980) for library services in Arizona begins with an overview of the state library organization and the present library service in the state. Thereafter needs, goals, and objectives are identified, and activities are outlined in the areas of regional development, county libraries, the library extension service,…