The Orientation and Training Task Force of the Temple University Library was charged by the Director of the Central Library System (CLS) in October 1987 to develop plans for a three-level program, including an orientation component for all CLS staff, a second component for staff who regularly work at any public service point, and a third component…

Discusses the role of stacks support staff and student assistants in providing point-of-use assistance and instruction in Oregon State University's library. A user's survey is described; staff training is explained; and survey instruments and Stack Maintenance Team recommendations are appended. (LRW)

At San Diego Mesa College, we found that too many of our faculty were unaware of the wide variety of resources and services we provide, or how to integrate them into their programs. To remedy this, familiarize them with the LRC building, and provide hands-on experience with some of the materials we have, I presented a two-hour staff development…

This paper presents a description of the Old Dominion University's (Virginia) Reference Librarian Orientation Program designed to ease the transition of reference librarians new to the school and its reference department. The program introduces the reference librarian to the library, the reference department, and the university itself and consists…

Describes program of four workshops developed by bibliographic instruction librarians to enhance the skills of nearly 100 academic library clerical employees. Highlights include program design; three main goals; staff development pretest (development, return, results, partial list of questions); the workshops (topics, attendance, presentation);…

Examines the library short course orientation program for support staff, primarily secretaries, administrative assistants and researchers, teaching and laboratory assistants, at the University of Victoria; summarizes course evaluations, and poses suggestions for program improvement. (CWM)

Presents a model instructional session that was prepared and taught by librarians to introduce college students, faculty, and staff to the Internet by teaching them how to join listservs and topic-centered discussion groups. Describes the sessions' audience, learning objectives, facility, and course design. Presents a checklist for preparing an…

Describes distinctions between networked and traditional information resources, explains how these affect user education, and discusses how to transform traditional library instruction into meaningful network education. The nature of the Internet, the librarian's role, staff training, user instruction, using the network to teach, and opportunities…

Addresses issues related to implementing and teaching Mead Data Central's (MDC) Lexis and Nexis services in an undergraduate academic library. Topics include telecommunications, access, and equipment; printing; collection development; instructional issues, including staff training; structure of the database; publications and instructional…

Discusses the need for strategic planning in university libraries and describes the planning process, based on experiences at Brown University. Explains the role of task forces that were formed to address six main issues: service to users, collections, educational role, technology, staff development, and facilities and space. (LRW)

Library Media Center 2000 (LMC2000) focuses on school library media services, technology, training, and advocacy--restructuring information and meeting linguistic, cultural, and multimedia learning needs. Over the last three years, San Francisco, California library media specialists have engaged in a process of professional development, networking…

Discusses CD-ROM technology in conjunction with three components of the virtual library: (1) a fully functional computerized network; (2) digital information that is content rich; (3) knowledgeable users. These concepts are related to the results of a study of CD-ROM applications in 301 secondary-school library media centers. (eight references)…

Presents a model that can be used to develop or expand academic library services for international students based on survey results from Ohio academic libraries. Highlights include functional barriers, including critical thinking skills; cultural barriers; and model programs, including promotional, instructional, staff development, written,…

Accessibility issues are at the forefront of library services as the number of students with disabilities attending colleges or universities continues to increase. Three areas where academic librarians can concentrate efforts to better meet the needs of these students are: bibliographic instruction, web page design, and staff training. While the…

This publication reports results of a survey of 83 ARL (Association of Research Libraries) member libraries that examined the decision making process in migration from one automated library system to another. Data are reported on planning; implementation; workflow redesign; and training, publicity, and evaluation. Supplemental materials include:…