Discusses the use of electronic mail for reference services and investigates systems in health sciences libraries and in academic libraries. The use of electronic mail for services including interlibrary loan, online search requests, literature searches, photocopies or other document delivery, reference questions, and purchase requests is…

Discusses the importance of preservation as a priority for all librarians and explains the basics of controlling environmental factors, disaster planning, book repair, educating students, selection and preservation, ephemera, and library binding in the context of school libraries. Specific examples in the school library environment are included.…