In the same way that libraries defend the privacy rights of library users so should they respect library workers' privacy of thought. Diversity, Equity, and Inclusion (DEI) training, as it has been approached in recent years, impinges on privacy of thought and cognitive liberty. It is possible to see the profession's shift away from a…

The purpose of this paper was to discuss the collaborative initiative between the Mona Library (ML) and the Library and Information Association of Jamaica (LIAJA) focused on digitizing the Association's peer-reviewed publications, specifically the Jamaica Library Association (JLA) Bulletin and the LIAJA Bulletin, for enhanced access and…

Before the 2023 AASL National Conference in Tampa, the National Conference committee shares "why" teacher librarians and school library staff working at every grade level should attend, "what" they can expect while attending, and "how" they can make the most of their conference experience.

With resource sharing staff staying an average of 3-5 years, capturing policies and procedures to facilitate onboarding and strengthen institutional memory is key in building consistent workflows. Creating documentation was a multi-stage process executed over several years. Initially, the staff supervisor wrote office policies and assigned staff…

The idea of "reading the room" borrowed from the business world applies to how school library professionals can identify and responsively meet the needs of users. By stepping up to do work even when it is not requested, and yet in alignment with our mission, we can help sustain our library programs.

This is the second article in a two-part SWOT analysis of academic libraries. The purpose of this research is to guide strategy development, decision making and advancement of positioning by identifying and analyzing the key strengths, weaknesses, opportunities and threats impacting academic libraries. Its premise is that an understanding of these…

The academic library has always provided electronic access to the majority of its available services to its patrons. Reference, research, instruction, and some library materials have been available online for more than a decade, but face-to-face interactions with faculty and students still defined the services and communication strategies of the…

The University of Baltimore Library was recently renovated. Part of the design in the newly renovated space was having one single service point, that we call the Information Desk. This desk serves as the public facing portal for what was previously three public facing service points to services by three separate departments, Academic Success,…

Libraries are learning hubs that connect families to free resources, activities, and services to cultivate children's learning about topics that excite them. Despite recent technological developments which have revolutionized how we read and access information, libraries continue to evolve in order to serve their communities, especially families…

The COVID-19 pandemic, which hit academic libraries in the United States during the spring semester of 2020, forced librarians and staff to redouble their efforts to reach out to users in light of newly enforced safety measures such as building closures, quarantine periods, enforced social distancing, etc. This article describes three…

Improvisation is an effective tool for developing actors' skills. It can also be a powerful and unique means for enhancing customer service skills in the contemporary academic library environment. Interactions between library users and librarians / library staff can often be complicated and require excellent listening and communication skills.…

In the past, Southern California's library access services professionals in higher education had to travel across the country for professional development and networking opportunities, but this is no longer the case. Now, through California Library Access Services South (CLASS), Southern California's Access Services professionals can network,…

This article details the 'Decolonisation as Co-Creation' project, a co-created-with-students approach to decolonisation of a reading list to be used on a specific final year, undergraduate module. This contributes to the overall decolonisation of Aston University through the development of academic outputs and a methodology for approaching the…

Keeping pace with the rapid advance of library technology and electronic services can be both exciting and daunting, especially for libraries with a small (but mighty!) staff. Out of necessity, small staffs often undertake many disparate tasks to keep electronic resources running smoothly for users. Because of these constraints, it is useful for…

Libraries are the central resource for supporting faculty and students in their research and information needs, both physically and remotely. This essential role of libraries and library faculty has remained consistent amid significant technological and pedagogical changes within the community college system. As librarians continue to determine…