It's easy to imagine no gay, lesbian, bisexual, transgender, or questioning (LGBTQ) students are at a given school, and, therefore, no need exists to court controversy and potential challenges by providing LGBTQ materials. LGBTQ students are everywhere, though, and they are at increased risk for a host of issues, including bullying, assault, and…

Considers the current trend in libraries toward live, or digital, reference services. Highlights include models for reference, including synchronous versus asynchronous; benefits for users; software packages; user expectations; suitability of the technology; and determining the best service for users and their information needs. (LRW)

This publication describes the Andrew Heiskell Library for the Blind and Physically Handicapped, a regional library for the National Library Service (NLS) example of the creative use of physical space and innovative technology. The publication focuses on the materials-handling system designed for the new facility, including system design…

Discusses library planning for services for blind and visually impaired users, including access needs of patrons, available library space, appropriate adaptive technology, equipment costs and budget resources, Internet access, and staff training. A list of pertinent resources is appended. (LRW)

This book, written by graduate students at the Catholic University (District of Columbia) School of Library and Information Science, examines current priorities, policies, and practices of public libraries. Following an introduction, "Reinventing Libraries: Responding to the Forces of Change" (Lisa Crisman), chapters include: (1) "A…