This paper will outline the process and discussions undertaken at the University of Denver's University Libraries to implement a lending service providing video game consoles. Faculty and staff at the University Libraries decided to pursue the new lending service, though not a traditional library offering, to support the needs of a video game…

The paper describes the theory and definition of the practice of librarianship, specifically addressing how Web 2.0 technologies (tools) such as synchronous messaging, collaborative reference service and streaming media, blogs, wikis, social networks, social bookmarking tools, tagging, RSS feeds, and mashups might intimate changes and how…

Describes the integration of personal digital assistants into a medical center library's services in Illinois. Discusses training for users; hardware selection; software selection and content; technical support; the role of libraries, including the creation of policies and procedures; and future challenges. (LRW)

Describes the experiences at the Williamsburg (Virginia) Regional Library when the children's department closed for two months for renovations and temporary quarters were created in a bookmobile in a nearby parking lot. Discusses technology challenges involved in hooking up computers, selecting an appropriate collection that would fit, and…

With virtual library services increasing, public services librarians may find themselves with questions such as: What instant messaging services (IM) are available? Which IM service would best suit my patrons' needs? Which IM service best suits my library's technology profile? This column describes the features and functionality of major instant…

Over the last few years, there has been a wealth of materials written and presented on next-generation library catalogs. These next-generation interfaces strive to turn "standard" integrated library systems (ILSs) into more nimble and robust search platforms that offer more user-friendly 2.0 enhancements for users. Rather than abandoning…

Describes a new software program called "Everywhere Access" that provides remote access to libraries' networked personal computers and that is suitable for use with the Internet. Highlights include installation; operation; security; standards issues; documentation and technical support; and potential uses and applications. (LRW)

Describes "Self-Serve Reserve", an electronic application developed at the library of Norwich University (Vermont) to handle reserve reading and be easy to use, reduce or eliminate the need for paper copies, deliver imaged documents, require modest start-up costs, and be scalable from a stand-alone workstation to network access.…

Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)

This article describes a computer-based technology for generating speech called text-to-speech (TTS). This software is ready for widespread use by libraries, other organizations, and individual users. It offers the affordable ability to turn just about any electronic text that is not image-based into an artificially spoken communication. The…

Describes the use of Compact Disc-Interactive (CD-I) and Commodore Dynamic Total Vision (CDTV) technology in school library media center reference services. CD-I and CDTV are compared to CD-ROM regarding hardware, editing, and software; and to videodisks regarding hardware, analog/digital, standardization, audio/video, and cost. (Contains 12…

Discusses how libraries can gather data on the use of their Web sites. Highlights include Web server log files, including the common log file, referrer log file, and agent log file; log file limitations; privacy concerns; and choosing log analysis software, both free and commercial. (LRW)

Examines the practical details of setting up live online reference services in libraries. Topics include choosing software; differences between licensed and hosted applications; models used to implement virtual reference services; how libraries are using these services in day to day operations; and marketing strategies. (Author/LRW)

Discusses the implementation of Web-based online public access catalogs in academic libraries. Highlights include infrastructure issues, including the server, network issues, and desktop workstation issues; recommended minimal desktop configuration; reference services; staff training; cataloging and access; workflow of acquisition and processing;…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…