A century ago, a woman named Mary E. Hall convinced school leaders of the need for the professional school librarian--a librarian who cultivated a love of reading, academic achievement, and independent learning skills. After graduating from New York City's Pratt Institute Library School in 1895, Hall developed her vision for the high school…

EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have…

In this article, the authors discuss how the University of Rochester's two-year ethnographic study reveals what students do on campus and how the library fits in. Under Nancy Fried Foster's guidance, teams of librarians and staff conducted a two-year investigation. The goal: to improve the libraries' reference services, facilities, and web pages…

The Orientation and Training Task Force of the Temple University Library was charged by the Director of the Central Library System (CLS) in October 1987 to develop plans for a three-level program, including an orientation component for all CLS staff, a second component for staff who regularly work at any public service point, and a third component…

Using simulated reference questions and a search exercise in a standardized list of subject headings, this test assesses several major skills of reference librarians: question analysis, selection of appropriate source, actual use of the source, and selection of appropriate subject terms. It also provides a means of determining the attitudes of…

Examines the history of reference services; discusses present trends in reference services; and considers possible future model shifts that will be influenced by the continuing explosion of information technology, the need for high level skills, the need for building partnerships, and the need to clarify reference service philosophies. (Contains…

Due to a shortage of staff at the Carlson Library at the University of Toledo, user access to the documents collection outside of the normally staffed hours has depended on the resourcefulness of the user. A survey showed that users were unfamiliar with access procedures. In order to make documents more readily available, the staff developed a…

The computer program described is written in BASIC and, although it was developed for use at Slippery Rock State College, it could be adapted easily for other libraries using Library of Congress classification and cataloging rules. The program uses simple sequences of instructions and explanations followed by questions. Branching is employed to…

The purpose of this grant, funded by the Council on Library Resources, was to allow a librarian to put aside normal duties for an academic year to explore with faculty, students, and administrators ways of improving library services, and to design methods of increasing library use by college students. A program was developed for orienting and…

Guidelines for developing effective research assignments were distributed to University of Colorado, Boulder, teaching assistants and faculty by the Instructional Services Librarian. Suggestions concerning what to do (i.e., clarify research objectives, schedule library presentation) and what not to do (i.e., limit research to particular index or…

To help foreign students adjust to academic environment, the University of California-Davis Library developed a personalized instructional program (small groups, "on call" service) with a dual emphasis: teaching international students how to find and use library information; educating library staff to recognize/understand the special…

Describes a pilot project at the University of New Mexico library that offered peer tutoring services through the undergraduate learning center to teach students library skills and strategies for successful research. Discusses tutors assisting during other library instruction and future plans for tutors to provide electronic resource assistance in…

Shows how a successful bibliographic instruction program can be achieved through the interrelationship of program support, facilities, and growth by examining how the librarians at Brigham Young University (Utah) developed a proposal for, helped design, and obtained funding for a new bibliographic instruction facility. (Contains seven references.)…

A project was undertaken by the University of Wisconsin library staff to educate freshmen and transfer students in the resources of the library and resource use. Visually appealing library instructional packets were produced in several media formats to achieve this aim. They were in two forms: a minipacket for quick help in finding library…

Reports the results of an informal survey of reference librarians in large and medium-sized public and academic libraries who were asked how they kept up-to-date on reference materials and techniques. The roles of professional reading, staff meetings, staff information sharing, and conferences and workshops are discussed. (Author/JL)