This article draws on parallels between outsourcing in business and in libraries to examine the difficulties and implications of outsourcing the catalog department. Topics include outsourcing at Wright State University (Ohio), management concerns, vendor objectives, cataloging as a noncore activity; and selective versus total outsourcing. Contains…

City University of New York libraries turned to outsourcing of cataloging and acquisitions when the library technical services departments of the 19 colleges consolidated into one office. Discusses how needs of the colleges were determined, costs of technical services, how a vendo was located, and the results of the decision to outsource.…

New alternative models for selecting automated systems emphasize uniqueness of each institution, involve more staff, and do not rely on requests for proposals (RFPs). Vendor demonstrations are extremely important in the evaluation of system capabilities when RFPs are not used, and scripts prepared by institutions ensure that vendors focus on…

Discussion of outsourcing library operations highlights two examples: (1) the Riverside County (California) library which had been outsourcing library operations to the City of Riverside, and switched to a private vendor; and (2) the Sun Microsystems Library which had operated as an outsourced library and recently decided to insource their library…

This paper describes experiences in re-engineering and re-designing Technical Services of the library at the Nathan campus of Griffith University in Brisbane, Queensland (Australia). The goal of the project, which was overseen by an outside consultant, was to have a 50% improvement in productivity (which would mean that 50% of the staff currently…

Data were gathered at nine academic and research libraries to study processing components of nine integrated systems for support of bibliographic and item-record creation and maintenance. System support for basic processing functions, flexibility, ease of use, and effect of system design on work flow are examined and results are charted. (CDD)

Discusses advantages of tying together library book and journal collections in one online database. The division between the access tools of public and technical services is described and discussed in terms of the use of bibliographic utilities and search services, and some future consequences of full-collection access tools are described. (EM)

Describes Project Jupiter, which was developed to promote the United Kingdom's Joint Academic Network (JANET) to its member libraries. Library uses of JANET are described, including online catalogs, commercial services, and electronic mail; the convergence of local area networks (LANs) and wide area networks (WANs) is discussed; and future…

Presents a planning model for the automation of operations in a large hospital library and specifically describes the design and implementation of a local area network. Part 1 deals with the evolution of the idea, system planning, and design, and Part 2 addresses installation and implementation issues. (EM)

"Library Journal's" fourth semiannual section on library automation provides basic and introductory articles on: remote public access to automated library systems, electronic bulletin boards, the online integrated automation system at the Oklahoma City public library, and buying a phone system. Tables include statistics on various…

The automation administrators of 49 recently automated libraries were interviewed regarding staff and user training for the systems. Discussion focuses on training objectives and procedures, timing and effectiveness, problems encountered, and factors necessary for training success. Vendor perspectives on library needs for detailed and customized…

The title report of this publication contains the results of a 1993 study devised to ascertain the market share and geographic distribution of automated systems in Australian school libraries. Thirty-three surveys were distributed to vendors of automated systems known to have school library installations or to have recently developed a product for…

This publication about school library automation in Australia contains 18 chapters divided into seven sections. The chapters in the first section presents survey results: "School Library Automation in Australia: Results of the First, Second and Third National Surveys" (Ken Dillon); and "School Library Automation in New Zealand:…

Discusses collection development and acquisitions in virtual, or networked, libraries. Topics include electronic versus digital libraries; philosophical issues of library acquisition; user expectations, including wants and needs; strategic planning, including resource sharing agreements, retrospective conversion, and staff training; collection…