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(HR) Manager in the Hot Seat: An Exercise to Practice Delivering (and Receiving) Performance Feedback
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Natasha J. Johnson – Management Teaching Review, 2024
Performance conversations are a critical and necessary part of performance management. Feedback is most effective when it is constructive and when it involves a dialogue rather than a monologue, but people often struggle with this skill. This activity includes an experiential exercise that applies a five-part process for performance feedback,…
Descriptors: Human Resources, Personnel Evaluation, Job Performance, Management Development
Using Assessment Centers to Measure Management Potential.
Zemke, Ron – Training, 1980
The use of assessment centers to measure management potential is reviewed. Included are standards against which to evaluate centers, problems with the system, why many training managers prefer assessment to tests and interviews, and points to consider when converting an assessment center process to a management development experience. (CT)
Descriptors: Management Development, Personnel Evaluation, Professional Training, Staff Development
Identifying Managerial Potential: An Alternative to Assessment Centers.
Brush, Donald H.; Schoenfeldt, Lyle F. – Personnel, 1980
Analyzes the strengths and weaknesses of assessment center methodology and then outlines an innovative system--the integral appraisal system--that uses some assessment center principles to examine managers' behavior on the job. (Author/IRT)
Descriptors: Administrator Selection, Administrators, Evaluation Methods, Management Development
Training Supervisors in Employee Performance Appraisals.
Peer reviewed Peer reviewed
Sims, Ronald R. – Journal of European Industrial Training, 1988
The author presents a training program for supervisors designed to improve an organization's performance appraisal system. Legal issues surrounding performance appraisal are discussed. Course topics include (1) definition and purpose of performance appraisal, (2) how appraisals can improve performance, (3) negative reactions and how to overcome…
Descriptors: Adult Education, Job Performance, Management Development, Personnel Evaluation
Developing Administrative Personnel through the Assessment Center Technique.
Quick, James C.; And Others – Personnel Administrator, 1980
Outlines the development of the program of an assessment center designed for use in management and trainee development. (Author/IRT)
Descriptors: Evaluation Methods, Management Development, Personnel Evaluation, Personnel Selection
Needs Assessment in Depth: Professional Training at Wells Fargo Bank.
Deden-Parker, Ann – Journal of Instructional Development, 1980
Describes a three-phased needs assessment approach used to identify lending skills and knowledge for loan officers at Wells Fargo Bank. Beginning at the corporate level and ending with job-relevant assessment of individual employee skills, the program used diagnostic tests with a computer-based system for scoring and reporting results…
Descriptors: Banking, Computer Managed Instruction, Diagnostic Tests, Management Development
An Introduction to the Assessment Center Method.
Wendel, Frederick C. – 1988
This document defines the standards and characteristics of an assessment center. An assessment center consists of a standardized evaluation of behavior based on multiple inputs. Multiple trained observers and techniques are used. Judgments about behavior are made, in part, from specially developed assessment simulations. These judgments are pooled…
Descriptors: Administrator Evaluation, Assessment Centers (Personnel), Elementary Secondary Education, Evaluation Methods
Proceedings: The Conference of the University/Urban Schools National Task Force: What Works in Urban Schools (3rd, San Francisco, CA, July 9-10, 1982).
Bossone, Richard M., Ed. – 1982
Proceedings of the University/Urban Schools Task Force conference on what works in urban schools are summarized in this report. The future direction of the Task Force, articulated by conference participants, is described as a move toward the conceptualization and design of programs to teach thinking skills versus programs that mainly teach subject…
Descriptors: Board of Education Role, Cognitive Processes, College School Cooperation, Community Support