Java Business Process Model (JBPM) software is the result of a need to have easy to use software that supports the teaching of project management at both the undergraduate and graduate levels of instruction. Existing project management software offerings are not conducive to learning project management techniques as specified in the Project…

The value of experiential learning projects (which are usually major assessments in courses) in education has been touted since the early 1900s (Dewey, 1938). These projects have the potential to deepen students' understanding of course topics by allowing them to put concepts into practice and watch the results develop. However, experiential…

This teaching case discusses the analysis of an electronic voting system. The development of the case was motivated by research into information security and management, but as it includes procedural aspects, organizational structure and personnel, it is a suitable basis for all aspects of systems analysis, planning and design tasks. The material…

The everyday operations of a school district depend on a network of people, including students, teachers, staff, and administrators. However, the ancillary services staff are really responsible for making the school day run smoothly. They are often the first employees that students see in the morning, either on the school bus or in the cafeteria,…

This report seeks official endorsement from Universities UK and GuildHE for the Higher Education Achievement Report (HEAR) to be adopted sector-wide for students entering higher education in academic year 2012-13. Following extensive trialling and detailed consideration, the report clearly outlines the HEAR and the additional information it…

Web 2.0 is the term used to describe a group of web-based creativity, information-sharing, and collaboration tools including wikis, blogs, social networks, and folksonomies. The common thread in all of these tools is twofold: They enable collaboration and information sharing, and their impact on higher education has been dramatic. A recent study…

The growth of computer use into all areas of academic institutions has broadened and complicated the computer operations manager's job and has brought institution-wide management responsibilities, requiring more professional development in managerial skills. (MSE)

A campus information center is one way to formalize the total user services approach to computing, as a strategy for the distribution and use of new technology with an emphasis on end-user sufficiency. (MSE)

The current status of computer use in student admissions and records functions in colleges and universities is briefly reviewed, and the changes occurring in Brigham Young University's admissions office functions during the 13 years of computer applications are outlined. (MSE)

Pennsylvania State University's award-winning electronic approval system allows administrative documents to be electronically generated, approved, and updated in the university's central database. Campus business can thus be conducted faster, less expensively, more accurately, and with greater security than with traditional paper approval…

Operations tasking for data center management is discussed. The original and revised organizational structures of the data center at the University of Miami are also described. The organizational strategy addresses the functions that should be performed by the data center, anticipates the specialized skills required, and addresses personnel…

To provide effective leadership and assure project success, policy makers should understand two major pitfalls in pursuing purchased administrative systems solutions. First is the failure to organize for successful project implementation and monitoring, including organizing for contract negotiation; second is the failure to develop an effective…

The implementation of a management and decision information system at Marylhurst College for Lifelong Learning and its potential for similar programs is discussed. The system has three areas of decision making: learners, divisions, and program management. The functions of marketing, student information, and cost analysis are being developed.…

The major goal of a program was to improve the use of microcomputers in the management of New York State's adult basic education programs. Subgoals were optimizing the use of available microcomputer facilities, aiding the largest number of programs permitted by project funds, serving the particular needs of individual programs, and maximizing the…

The evolution to date of the United Kingdom's Administrative Computing Initiative for universities, a program funding development of institutional management systems for both operations and planning, is described. The program divides universities into four families, each of which has adopted a different approach to systems development. (Author/MSE)