Teachers are masters of content and of creating connections (e.g., students-content, students-students, teacher-students, teacher-parents). Both impact one's ability to create and sustain brave and productive learning environments. Teachers connect students to the content, and to each other. At the top of the list of important connections are…

Children develop and learn within dynamic contexts, yet the simplifying assumptions of common statistical methods often relegate such complexity to unexplained error. This chapter discusses ideas from the dynamic systems literature, which focuses on the interplay within and between components of complex systems, such as individuals and their…

With the new school year now well under way, staff, students and families are still in desperate need of a clear strategic direction and set of tools for promoting equity and excellence in a moment of crisis. Nationally, we see school systems stepping up in new ways to provide this clarity, and seizing the moment afforded by these unusual…

This paper attempts to deal with the elusive nature of quality in quality management, using a case study to examine quality control measures implemented in an academic context and to show an emergent framework for quality enhancement. This paper introduces the concept of the ecology of quality assurance and examines efforts to maintain and advance…

Many students lack problem-solving skills. As teenagers, they tend to blame external forces or other people when something goes wrong, instead of trying to understand the root cause to prevent it from happening again. This article discusses the Lean Six Sigma methodology for problem solving, which the Board of Cooperative Educational Services in…

Discusses transfer of training and explains the Transfer Design Model, which provides a comprehensive process for designing transfer techniques into training materials and organizational systems. Topics include initial performance measure, systemic design factors, instructional design factors, training, maintenance system, and transfer performance…

Program theory and implementation process theory contribute, respectively, to specifying the what and the why of program delivery. This article discusses the relationship between these two theories and the types of data collection methods that can be derived from each in order to contribute to more comprehensive evaluation designs. (JAZ)

Discusses the management and evaluation of diversity in the workforce and emphasizes the need to link diversity issues with organizational goals and performance needs. Differences between a "quick fix" and systematic action are examined; distinctions between a program and a process are explained; and measuring results of diversity…

Discusses how human performance technology can help new Internet companies. Highlights include major business goals; using a systems approach to look for gaps in the organization itself, personnel, behavior, performance, feedback, communication, and internal inefficiencies; compensation structures; recruiting; training; rewarding performance; and…

Purpose: This paper proposes that knowledge management is a system that integrates people, process and technology for sustainable results by increasing performance through learning. Definitions of knowledge, knowledge management and performance serve as a foundation. Design/methodology/approach: The model for the knowledge era proposed in this…

Describes the development of the Classroom Systems Observation Scale (CSOS), which assesses preschool through sixth grade classroom functioning from a systems perspective using a theoretical framework based on the Circumplex Model of Marital and Family Systems. Discusses influences of home environment and parental support on learning; and…

This report favors a systems-oriented evaluation for improving minority student achievement, an inclusive approach, which may require funds to be (at least temporarily) withdrawn from other research activities. When financial resources are limited, such an evaluation may focus on a relatively limited range of related evaluation issues. In…

A system designed to evaluate investment in Ohio's vocational education programs is described in this monograph which also serves as the system manual. Major features emphasized are (1) the system enables calculation of rate of return and of present value of investment in the training of an individual in a vocational program, when education is…

The Assessment Tools for Adult Education project was designed to provide training and support to staff of the Pennsylvania Bureau of Adult Basic and Literacy Education (ABLE) funded programs to help them use assessment tools and procedures to document the learning gains of the adult students they serve. The following candidate assessment…

This document presents the key principles underpinning effective evaluations as applied to policy initiatives in the field of lifelong learning (LL) and the various methods available to implement them. The following are among the topics discussed in Chapters 1-6: (1) the distinction between monitoring, modeling, and evaluation and considerations…