Academic integrity is a critical issue in online courses, where students are removed from their instructors in time and space. This article presents a model describing the steps that academic leaders and administrators should follow to implement systems that support academic integrity in online courses. Rather than identifying vendors, which…

When the Smithsonian Institution recently acquired a new financial management system, the concept of prototyping was used throughout the process, but in a broader sense than in software development. It was used to refine requirements, establish software management techniques, test a logistical system, and implement and apply the package. (MSE)

Examines the practical details of setting up live online reference services in libraries. Topics include choosing software; differences between licensed and hosted applications; models used to implement virtual reference services; how libraries are using these services in day to day operations; and marketing strategies. (Author/LRW)

Edna Chun and Alvin Evans explain how a low-cost application service provider model can benefit institutions looking to streamline and simplify the recruitment and hiring process, yet still attract top talent. They offer tips for selecting a vendor, examine the importance of collaboration between and among different campus constituents in…