In 1978, the University of Phoenix was among the first for-profit universities to receive accreditation from a prestigious regional agency: the Higher Learning Commission of the North Central Association of Colleges and Schools. Its accreditation marked a turning point in broader acceptance for the for-profit model in higher education and gave the…

One of the greatest promises of the charter school movement has been the potential to create diverse school models to meet the varied needs of children, families, and communities. As policy makers and charter leaders have recognized the need to hold charters accountable for strong performance, however, there has been a move towards more…

In this chapter, two student members of the Student Voice Collaborative (SVC) describe their experiences as "Student Shadows" during the annual Quality Review process, used throughout the New York Department of Education to evaluate how well schools are organized to support student achievement. They chronicle how this experience enhanced…

This article discusses the tension between quality assurance and quality enhancement in engineering education at a programme level. It acknowledges that accreditation has evolved for many years, but does not agilely support innovation or implement changes in educational programmes. Existing quality assurance systems, institutional collaboration…

The report is the project's first outcome, and provides an overview of quality tools, quality models and quality labels, currently in use in (professional) higher education. It is followed by a gap analysis as regards the Standards and Guidelines for quality assurance in the European Higher Education Area (ESG), and the identified characteristics…

This article is a work proposal that aims to describe the methodology proposed by the Management of Personnel Management from a university in Lima, to implement a management model based on competencies which traceability involves various technical HR processes practiced in the organization and is aligned to institutional outcomes defined in the…

University rankings are key drivers in national and institutional strategic planning. The increase in the number of university ranking systems and the diversity of methods and indicators used by these systems necessitate the development of an index that can measure a university's performance in all these systems at once. This article presents…

Higher education is a critical element of the American economy, because of both its benefits and its costs to individuals and taxpayers. Yet we know very little about the relationships between the things colleges and universities do and the resources they need to do them. Currently, shrinking public support and increasing tuition make it urgent…

The quality of e-learning can be defined in many different ways, reflecting different stakeholders and the complexity of the systems and processes used in higher education. These different conceptions of quality can be mutually contradictory and, while politically significant, may also be beyond the direct control or influence of institutional…

This article highlights the role of sustainability appraisal for Higher Education Institutions (HEIs). Traditional HEI appraisal systems lack a way to assess the integration of sustainability principles reflecting societal needs with the consequences of research, education and management of HEIs. Two appraisal systems are discussed. The Austrian…

Catholic business schools need a process to shape their operations intentionally in light of the Catholic moral tradition. Recent developments in Catholic health care suggest a model they might follow. This model uses a method known as the "Self-Assessment and Improvement Process" (SAIP), which helps leaders deploy moral principles…

Greater accountability in public higher education systems is a fact of life in the current political climate. Increasingly, one form this accountability takes is performance funding, which arises from elected officials' need for assurance that taxpayer funds are not only being invested and used properly but are resulting in desired outcomes at…

The purpose of this article is to identify key ways in which program review provides information and documentation demonstrating that a community college is effective. This is accomplished through both the program review process (the means by which reviews are conducted) and the product (program review reports and supporting evidence). The various…

In today's accountability climate, regional accrediting bodies are requiring colleges and universities to develop and sustain a culture of evidence-based decision making and improvement. But two-thirds of college presidents in a 2011 "Inside Higher Ed" survey said their institutions are not particularly strong at using data for making decisions.…

Our purpose is to document convergences and divergences in the mode of institutional regulation of the education systems in five European countries (Belgium, England, France, Hungary and Portugal). On the national level, partially convergent policies create, to varying degrees and with different temporal rhythms, variants of a post-bureaucratic…