Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…

Europeana: Think Culture (http://www.europeana.eu) is a wonderful cultural repository. It includes more than 15 million items (images, text, audio, and video) from 1,500 European institutions. Europeana provides access to an abundance of cultural and heritage information and knowledge. Because Europeana has partnered with and brought together so…

The year 2011 was the PALNI (Private Academic Library Network of Indiana) consortium's "rookie season" for the implementation of Primo, the 2010 Discovery Layer 500 race winner. In this article, the authors report on their transition to the cloud within Ex Libris Ltd.'s Primo TotalCare environment: their preparation, the steps involved…

This article presents a reading of the user interface in one public library system. Its aim is to find out the frames and competences required and used in the communication between the computer and the patron. The authors see the computer as a text that is to be read by the user who wants to search for information from the library. The transition…

In a year when a difficult economy presented fewer opportunities for immediate gains, the major industry players have defined their business strategies with fundamentally different concepts of library automation. This is no longer an industry where companies compete on the basis of the best or the most features in similar products but one where…

It seems, at times, that a frantic race persists to ensure that a child, in the crucial learning stages of early elementary education, acquires the appropriate reading level before he or she "gets behind." Though there are obvious issues with branding a book "Grade Level One" or "Reading Level 2.2," it is nevertheless…

This article presents the results of a comprehensive survey of integrated library system (ILS) vendors conducted by the author and commissioned by "Computers in Libraries" CIL. The survey was intended to: (1) provide an up-to-date comparison of functionality currently available in ILS products; (2) provide a comparison of support services…

What would technological librarians like to see in the next generation of Integrated Library Systems (ILS)? This question was asked of several well- known library technology experts, and their responses are presented in this article. Survey respondents expressed a clear desire for the following features and functionality: (1) Direct, read-only…

Describes an automated library network system designed by the Colorado Alliance of Research Libraries that offers traditional serials control functions and access to the actual article content of journals. The design of the database and plans for a document delivery system are discussed. (CLB)

Describes the Reference by GammaFax Project, which joined nine area libraries to provide cooperative reference access to optical disk databases. The configuration of disk players, microcomputers, and facsimile equipment used by the libraries is explained, and the improvements in cost effectiveness, provision of service, and librarian expertise are…

This study examines different applications of Internet (e-mail, Telnet, File Transfer Protocol, Gopher, World Wide Web) in medical library settings, emphasizing reference services. Discusses the role of the Internet in fulfilling National Network of Libraries of Medicine's objectives and analyzes the merits of using the Internet as a reference…

In 2004, Georgia State University (GSU) Library's Southern Labor Archives, located in Atlanta, began working with the International Association of Machinists and Aerospace Workers (IAM) to plan for the digitization of the union's 105-year-old journal. With generous financial support from IAM, the authors, who are GSU staff members, began…

Reviews recent progress in the development and use of online retrieval services, integrated online library support software, and communication and networking standards. A description is provided of a prototype system that would combine a gateway capability with a locally managed facility to meet a library's total needs. (EM)

This second article in a series discusses the implementation and use of BASIS, a software management system developed and distributed by Batelle, for a database consisting of bibliographic book records and circulating book records. Field names and their content, creation and entry of a record, and sample records are included. (EJS)

When the Higher Education Library Information Network of Rhode Island transferred members' bibliographic data into a shared online public access catalog (OPAC), 10% of the University of Rhode Island's monograph records were missing. This article describes the consortium's attempts to retrieve records from the database and the effectiveness of…