This paper reflects upon a three-step process to expand the problem definition in the early stages of an action learning project. The process created a community-powered problem-solving approach within the action learning context. The simple three steps expanded upon in the paper create independence, dependence, and inter-dependence to aid the…

With the era of control ending for campus IT organizations, leaders need to learn to use some known management approaches and methods in radically different ways. In this article, the author begins with some examples of how technology change, organizational change, and contextual change are eroding centralized control over campus information…

Many schools attempt to implement multiple programs to promote positive young adolescent development; however, these programs are often fragmented and lack coordination. The authors describe an initiative designed to help schools coordinate their social-emotional and character development (SECD) efforts to improve school climate and help students…

The American Camping Association 2001 National Conference at Walt Disney World draws parallels between the administration of camp programs and practices at Disney World. Seminars led by Disney managers focus on recruitment of college students, development of a corporate culture and philosophy, emphasis on environment, and quality service that…

Adapting the principles outlined in "In Search of Excellence: Lessons from America's Best Run Companies" (Thomas J. Peters and Robert H. Waterman, Jr.) to the operations of continuing education departments, this paper discusses eight rules for success and provides examples of their application. Rule One, "Bias for Action," emphasizes the…

In a speech to campus activities planners, a student affairs professional proposed that his colleagues must become involved in organizational politics, learning about the alliances between and among individuals and groups on campus and following specific procedural and interpersonal guidelines in engaging in a political battle. (MSE)

A staff development program for classified support personnel at an institution whose small size cannot justify a large program is described. Needs assessment, program implementation, and lessons learned from the experience are outlined, and special problems and tensions in small-college staff programs are noted. (MSE)

Persistent problems in managing research scientists are discussed: lack of preparation for group work, a tradition of lack of trained management, conflict between management and scientific objectives, performance evaluation, and administrative structure. (MSE)

Advancement staff at the private Potomac School (Virginia) has evolved from a part-time volunteer to a six-woman team. The program has achieved high productivity and substantial success. The management style is characterized by teamwork, enthusiasm, mutual support, personal loyalty to the school, and some specialization. Volunteers are welcomed.…

Based on experience in two different university-based social research centers (SRCs), the author discusses factors influencing support for university-based SRCs, the difficulty of transferring research findings from the SRC to the outside world, and how the social context influences the role research administrators play in this type of research…

Ways in which community college student development programs can focus on student learning include using more academically focused language; having a student development plan and remaining on the profession's cutting edge; constant reevaluation of models of student success; finding alternatives to traditional models in delivery of student…

Successful techniques for administering alumni associations are described, including a live mascot (University of Redlands, California, bulldog), ethical/social focus reflecting institutional mission (University of Notre Dame, Illinois), humorous gifts for board members resulting in high attendance and participation (University of Idaho), and…

In moving Syracuse University (New York) administrative computing applications from mainframe to a client/server environment, challenges have come not from technological transition but from changes in the ways both information systems are organized and clients work. Cultural initiatives were necessary, including organizational restructuring,…

The Great Cities Institute at the University of Illinois, Chicago is a high-visibility urban-policy research center that is sometimes drawn into controversial issues. University leadership must defend academic freedom vigorously, but that freedom cannot be used indiscriminately for faculty pronouncements; faculty and administrators must ensure…

The University of California at Los Angeles has implemented an innovative computing system based on radical postaudit and distributed security concepts. Rather than automate standard manual processes, the university decided to eliminate all preapproval processes and decentralize access controls. Results include significant cost savings, faster…