This article describes the use of scenarios as a tool to assist a large distance learning library service in its strategic planning. Through a description of the scenario process from beginning to end, the authors detail the steps that the library director and the consultant took initially; their missteps; and the successful conclusion. This study…

This paper outlines the emerging trends for leadership in the knowledge era. It discusses these within the context of leading, creating and sustaining the performance development cultures that libraries require. The first step is to recognise that we all need to take leadership personally no matter whether we see ourselves as leaders or followers.…

Since 2008, Victoria University (VU) Library has employed 20 or more Student Assistants annually who work on a casual basis for up to 12 hours per week during terms/semesters to staff the Library in Study Hall mode (where there is self-service access to PCs and collections and limited staff assistance). This initiative appears to have been highly…

A proposed reorganization plan for the J. Murrey Atkins Library of the University of North Carolina at Charlotte would organize the library in the collegial mold with two departments, Public Services and Technical Services. Within each department, librarians would form a faculty with emphasis on participatory management. Decisions involving the…

Discusses the accelerating pace of change that librarians must cope with and suggests looking to the private sector for strategies to become more comfortable with change. Describes the five disciplines comprising the learning organization culture: systems thinking, personal mastery, mental models, shared vision, and team learning. (LRW)

Considers how libraries can build and manage a work force that is sensitive to and mirrors the increasingly diverse population they serve. Defines diversity; describes the experiences of the city of San Diego (California) in developing its "Diversity Commitment" and the involvement of the public library in the program; and provides…

Explains how a new systems administrator can make good first impressions, become familiar with the library, and take charge. Describes ways of working effectively with equipment and human resources, and outlines types of library staff personalities the systems librarian may encounter. Discusses organizing the data gathered into action plans. (AEF)

The basic philosophy of organization and management of a learning resource center is to maximize the effectiveness/efficiency for the use of all resources and establish proper management control and cost effectiveness. Qualities should include accountability, consistent service, reliable professional consulting, and standardized procedures. A…

This final report of a management self-study based on the Academic Library Development Program, which was conducted at the University of Wisconsin-Parkside Library/Learning Center, presents study team and task force reports and cites specific issues and recommendations. Data for the study were collected through interviews and questionnaires.…

In 1991, the staff of the Houston Cole Library (Jacksonville State University, Alabama) published its first formal "Collection Management and Development Policy." This was used as a guide in conducting a complete assessment of the Library's collections. This second edition is a revision of the 1991 publication. The first section is an…

This study examines the effectiveness of a course committee in the administration of a library use instruction program by analyzing the Committee on Library Instruction at Milne Library. The study describes the development and operation of the course committee, analyzes its position in the college's and library's organizational structures, and…

Discusses restructuring a college library staff to provide adequate library services by employing librarian generalists who specialize in several areas of librarianship. Highlights include the professional benefits; planning for change; staff development and hiring; and specific guidelines for restructuring jobs to meet the information needs of…

Describes one academic library's experiences in developing a new management structure based on teams to cope with increasing internal and external changes. The views of a team leader, team member, a new librarian, and the director are presented, and benefits and problems of the new structure are presented. (Contains 16 references.) (EAM)

Seven papers making up Track III of the 1989 conference of the Professional Association for the Management of Information Technology in Higher Education (known as CAUSE, an acronym of the association's former name) are presented in this document. The focus of Track III is on organization and personnel issues, and the papers include: "How to…

Chronicles the process of change begun at the Harvard College Library in 1990. Key factors are analyzed, including support from the University Library, Association of Research Libraries, and Council on Library Resources; strong leadership; organizational development; composition of task forces; time frame; concurrent changes; and development of a…